Gia Velecela
Lincoln,NE
Summary
Highly organized individual with experience in providing exceptional care to animals. Proven track record of maintaining animal well-being, motivating team members, and creating positive relationships with animals, clients, and coworkers alike. Committed to providing compassionate care and creating a safe, positive environment for animals.
Overview
7
7
years of professional experience
Work History
Kennel Staff Team Leader
Kenl Inn INC
Lincoln, NE
06.2021 - 03.2023
- Set performance expectations for team, monitored progress and provided constructive feedback as needed.
- Developed team members'' skills through positive lessons, resulting in improved individual performance.
- Key holder experience and completing final closing procedures.
- Training and mentoring new employees.
- Administering medications to pets, monitoring animal well-being, and providing solutions when animals are showing signs of stress or ill-being.
- Minimizing animal injury risk by supervising group and individual activities, monitoring behaviors, and eliminating safety hazards.
- Cleaning and sanitizing animal areas to promote optimal health.
- Contributing to client retention by consistently providing outstanding customer service to both clients and pets.
Kennel Assistant
Erna R. Badstieber Paws & Claws Adoption Center
Columbus, NE
08.2016 - 07.2020
- Key holder experience.
- Administered medications and vaccinations to animals.
- Kept database, Adoptapet, PetFinder, and the business website up-to-date.
- Gave the animals baths and took pictures of them for their adoption profiles.
- Communicated with customers by phone and provided them with accurate information about our adoptable pets, fees, hours, and recent arrivals if they were searching for their lost pet.
- Provided excellent customer service along with processing adoptions.
- Monitored animal behavior and well-being while creating a comfortable environment.
- Completed examinations upon arrival to identify potential illnesses, injures, or diseases and completed records about them.
- Cleaning and sanitizing animal areas.
- Restrained animals for the veterinarian for venipuncture, vaccinations, and examinations.
Education
Some College (No Degree) - Animal Science
University of Nebraska - Lincoln
Lincoln, NESkills
- Natural Leader
- Key Holder Experience
- Training and Mentoring
- Detail-oriented
- Problem Resolution
- Fast Learner
- Planning and Organization
- Positive and Friendly Attitude
- Team motivation
- Goal Setting
References Upon Request
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Timeline
Kennel Staff Team Leader
Kenl Inn INC
06.2021 - 03.2023
Kennel Assistant
Erna R. Badstieber Paws & Claws Adoption Center
08.2016 - 07.2020
Some College (No Degree) - Animal Science
University of Nebraska - Lincoln