Gia Marie Eluna
Tampa,FL
Summary
Friendly food industry server proficient at creating positive consumer experiences that lead to return business. Fast-learner adept at memorizing menu details and specialty items for enhanced dining experience. Noted for prompt attention and respectful demeanor.
Overview
4
4
years of professional experience
Work History
Deli Clerk
Publix
03.2023 - Current
- Exceeded customer expectations by going above and beyond to accommodate unique requests or last-minute changes to orders.
- Developed strong rapport with customers by offering personalized service, answering questions, and making recommendations based on preferences.
- Improved workflow efficiency by effectively multitasking, prioritizing tasks, and communicating with team members.
- Upheld high standards of cleanliness, frequently cleaning and organizing serving and beverage back stock areas.
- Demonstrated flexibility in scheduling adapting quickly to last-minutes changes or additional shift coverage requirements when necessary.
- Collaborated with team members to ensure smooth operation during peak hours, minimizing wait times for guests
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
Cashier
Publix
11.2020 - 01.2022
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Checked guests' identification before selling alcohol.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Education
Robinson High School
Tampa, FL08.2021
Skills
- Strong Work Ethic
- Excellent Customer Service
- Strong Communication Skills
- Patience and Empathy
- Efficiency Multitasking
- Responsible Alcohol Service
- Adaptable and Flexible
- Transactions and Cash Handling
- Professional Appearance
- Food Safety Standards
Languages
Tagalog
Native or Bilingual
Timeline
Deli Clerk
Publix
03.2023 - Current
Cashier
Publix
11.2020 - 01.2022
Robinson High School