Summary
Work History
Education
Skills
Additional Qualifications
Timeline
Generic
Open To Work
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Yerelyn Rodriguez

Summary

Bilingual (English/Spanish) customer-focused professional with strong experience assisting customers, resolving issues, and maintaining accurate documentation in fast-paced environments. Known for empathy, clear communication, and the ability to learn new systems quickly. Seeking to bring strong service, problem-solving, and multitasking skills to the Conduent Customer Service Team.

Work History

Deli Clerk

Stop & Shop
Clinton, CT
01.2026 - Current
  • Provided friendly, efficient service to a high volume of customers daily, answering questions and resolving concerns with professionalism.
  • Resolved customer complaints with empathy and problem-solving skills, enhancing overall customer satisfaction.
  • Ensured compliance with store policies, safety procedures, and quality standards, contributing to a safe and efficient shopping environment.
  • Accurately documented customer orders, special requests, and product information, demonstrating strong attention to detail.
  • Assisted customers from diverse backgrounds, using bilingual communication to support Spanish-speaking customers.
  • Streamlined team operations through multitasking and prioritization, maintaining a clean and organized workspace.
  • Demonstrated reliability through consistent attendance and strong work ethic.
  • Provided friendly service while answering customer inquiries.
  • Collaborated with team members to meet daily demands.
  • Greeted customers in a friendly and professional manner.
  • Resolved customer complaints in a timely manner while maintaining a polite demeanor.

Education

High School Diploma -

New Haven Adult Education Center
New Haven, CT
06-2026

Skills

  • Customer Service & Support
  • High-volume interaction
  • Cash Handling
  • Accurate Documentation
  • Policy compliance
  • Fast-paced multitasking
  • Attention to detail
  • Problem resolution
  • Bilingual: English & Spanish
  • Diverse population engagement
  • Team Collaboration
  • Communication & Active Listening
  • Conflict resolution
  • Strong work ethic
  • Quick learner
  • Strong work ethic

Additional Qualifications

  • Quick learner with the ability to master new computer systems and web-based platforms
  • Strong interpersonal and communication skills
  • Commitment to accuracy, professionalism, and quality service
  • Flexible availability and dependable work ethic

Timeline

Deli Clerk

Stop & Shop
01.2026 - Current

High School Diploma -

New Haven Adult Education Center
Yerelyn Rodriguez