Dynamic IT professional with experience at Franciscan University, excelling in technical support and customer service. Proven ability in network troubleshooting and software installation, coupled with strong communication skills. Adept at managing IT tickets efficiently, enhancing user satisfaction, and streamlining onboarding processes for new hires. Committed to delivering exceptional results in fast-paced environments.
Soccer (10+ years), Ultimate frisbee (3 years at collegiate level), Golf (Hobby), Video games, Cooking, Fishing, Archery, Reading, Computer building and repair, Travelling, History