Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Timeline
Generic

Gian Lombardi

El Cerrito,CA

Summary

Experienced and detail-oriented Computer Repair Technician with a solid 10-year background in both freelance and professional settings. Skilled in diagnosing, troubleshooting, and repairing hardware and software issues. Strong proficiency in system assembly, OS installation, networking, and security protocols. Proven track record of efficiently assisting clients in resolving technical issues. Holds Security+ 701 certification to demonstrate expertise in the field.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Freelance Computer Technician

Self-Employed
01.2016 - Current
  • Provided in-home and remote computer repair services for individual clients
  • Built and customized PCs based on customer specifications
  • Recovered lost data and implemented backup solutions
  • Educating clients on computer maintenance, tips to extend system longevity, and cybersecurity best practices

Testing Technician

Samsara
04.2024 - 06.2024
  • Tasked with stress testing dash-cameras for end user customers or wholesale.
  • General warehouse work: moving around pallets, keeping track of unloaded boxes through spreadsheets, preparing boxes on pallets for shipment, etc.

Technician II

E-Waste Recovery Systems
07.2022 - 03.2024
  • Diagnosed and repaired hardware/software issues for desktops, laptops, and peripherals.
  • Installed and configured operating systems, drivers, and applications.
  • Assisted customers in troubleshooting technical issues, ensuring high satisfaction.
  • Performed maintenance and upgrades on devices to customer satisfaction.
  • Documented repair processes and maintained inventory of replacement parts.
  • Developed descriptive and explicit company and department policies and procedures so as to make the next employee's training much smoother and easier to understand job duties and required tasks.
  • Responsible for overseeing and tackling large scale projects with a given deadline.

Technician

Wisetek
07.2021 - 05.2022
  • Tasked with testing and verifying old consumer devices for resale to end users or wholesale.
  • Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
  • Trained new technicians on standard operating procedures, ensuring consistency across the team.
  • Performed troubleshooting and diagnosis on malfunctioning equipment.
  • Streamlined processes by implementing efficient workflows.

Education

High School Diploma -

Saint Mary's High School
Stockton, CA

3yrs College Coursework - Electrical Engineering

Sacramento State
Sacramento, CA

Skills

  • Hardware diagnostics
  • Repair
  • Upgrades
  • Operating system installation
  • Troubleshooting
  • Networking setup
  • Maintenance
  • Malware detection
  • Security implementation
  • Data recovery
  • Backup solutions
  • Peripheral device configuration
  • Customer support
  • Technical consultation
  • Remote troubleshooting
  • Software deployment
  • Secure erasure of customer data

Certification

CompTIA Security+ 701

Additional Information

Strong problem-solving and communication skills, Ability to work independently and in a team setting, Valid driver's license (if applicable for on-site work)

Timeline

Testing Technician

Samsara
04.2024 - 06.2024

Technician II

E-Waste Recovery Systems
07.2022 - 03.2024

Technician

Wisetek
07.2021 - 05.2022

Freelance Computer Technician

Self-Employed
01.2016 - Current

High School Diploma -

Saint Mary's High School

3yrs College Coursework - Electrical Engineering

Sacramento State

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Gian Lombardi