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Seasoned Career Counsellor, and Study Abroad Expert, with 13 years of experience is guiding student to their dream university and career path.

Strategic thinker with a proven track record in project management and innovation. Experienced mentor dedicated to fostering growth and development in team members. Committed to continuous learning and applying new strategies to enhance operational efficiency. Demonstrated ability to drive projects to successful completion while meeting organizational goals.

Dynamic and results-oriented professional with a proven track record at Boys and Girls Club Chicago, adept in fostering student growth and enhancing peer connections through active learning and critical thinking. Skilled in teamwork and collaboration, consistently going above and beyond to improve processes and achieve milestones. Demonstrates exceptional problem-solving abilities and a commitment to positive outcomes.

Customer Experience professional with over 15 years of experience in General Administration, Business Support, Student Engagement, and Customer Experience Management across multiple industries, including Fintech, Telecommunications, Advocacy, and Higher Education. Successfully established and led a Customer Service department from inception to operational excellence in a Fintech company, driving a culture of service that permeated the organization. Single-handedly defined school, community spirit, and identity in my present place of work. LUG is known as the home of the Lions, and collectively as the Pride, because I developed the Pride Concept, which is now the center of all branding activities. Proven ability to adapt to diverse work environments, and excel in fast-paced, deadline-driven settings. Go-getter manager with a commitment to building productive relationships and exceeding organizational goals. I have proven to be an achiever, and I am very proud of these successes.

Gian Loo

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