Outgoing, with extensive marketing and client engagement experience. Polished professional with exemplary manners and terrific speaking voice. Gian can help create a safe and fun workplace experience for all involved.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Front Desk Supervisor/Restaurant Server
Lucky Strike
Turnersville, NJ
01.2024 - Current
Managed front desk operations, ensuring seamless guest check-in and check-out experiences.
Provided exceptional customer service by addressing guest inquiries and resolving complaints.
Trained new employees on front desk operations, ensuring they were well-prepared for their roles and responsibilities.
Demonstrated proficiency in handling cash transactions and managing point-of-sale systems efficiently.
Trained new staff on correct procedures, compliance requirements, and performance strategies.
Admissions Ambassador
Rowan University Admissions
Glassboro, NJ
05.2021 - 06.2023
Gave informative tours of campus to prospective students and families, both in large groups and one-on-one.
Participated in admissions events which brought large numbers of prospective students to campus.
Answered questions honestly and with tact regarding courses, student life and on-campus living.
Established professional relationships with prospective students through email, answering questions and providing information regarding campus life.
Resort Housekeeper
Sun Retreats
Cape May, NJ
06.2019 - 09.2021
Disinfected and mopped bathrooms to keep facilities sanitary and clean.
Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
Office and Field Assistant
Exit Homestead Realty
Vineland, NJ
06.2018 - 06.2019
Putting up Real Estate signs, helping set up open houses.
File paperwork, clean around offices.
Worked long days outside despite adverse weather, completing projects with caution and attention to meticulous data collection.
Education
Bachelor in The Arts - Musical Theatre/Acting/Directing
Rowan University
Glassboro, NJ
06-2023
Highschool Diploma - undefined
Arthur P. Schalick Highschool
Elmer, NJ
06-2019
Skills
Telephone Etiquette
Data entry efficiency
Registration Processes
Application Processing
Giving Presentations
Time management
Problem-solving skills
Guest relations
Certification
TIPS, [Lucky Strike] - 2026-2027
Bartending License - 2025
Timeline
Front Desk Supervisor/Restaurant Server
Lucky Strike
01.2024 - Current
Admissions Ambassador
Rowan University Admissions
05.2021 - 06.2023
Resort Housekeeper
Sun Retreats
06.2019 - 09.2021
Office and Field Assistant
Exit Homestead Realty
06.2018 - 06.2019
Highschool Diploma - undefined
Arthur P. Schalick Highschool
Bachelor in The Arts - Musical Theatre/Acting/Directing
Rowan University
Additional Information
Southern New Jersey Cappies Best Male Vocalist nomination