GIANA BUCHICCHIO
Wayne,NJ
Summary
Motivated marketing major seeking a sales internship opportunity. Possessing exceptional organizational, problem-solving, teamwork, and customer service skills, well-equipped to excel in a fast-paced sales environment. Proficient in Microsoft Office applications, including Word, PowerPoint, Excel, and more, confident in ability to effectively utilize technology to drive results. Committed to delivering impactful outcomes and eager to contribute to the success of a dynamic sales team.
Overview
7
7
years of professional experience
Work History
Waitress
Wayne Ale House
2023.07 - Current
- Memorized and maintained up-to-date list of beers on tap, providing detailed descriptions to customers and making recommendations based on personal preferences
- Demonstrated knowledge of full menu, proficiently taking orders for food and beverages, and consistently attending to customer needs
- Welcomed and accommodated parties of 25 or more, efficiently arranging seating and ensuring inviting atmosphere for all guests
- Exceptional standards of customer service during peak periods, adeptly managing over 12 tables simultaneously with precision and care
- Efficiently balanced multiple responsibilities, including fulfilling to-go orders and maintaining table cleanliness, while effectively performing primary duties.
Babysitter
Multiple Families
2019.07 - Current
- Leads 2 children ages 3+ with safe, organized, and fun environment
- Developing personal relationships with children by coming up with 2+ games to play
- Keeping in contact with 2 parents/legal guardians to supervise through everyday routines and suitable matters
- Prepares 3+ meals/snacks for children ensuring children had all meals packed up for school and after school activities
- Cleaning up and organizing house, diminishing parents' clean up time by 1+ hours
- Manage children homework along with studying, increasing test scores up to 12%.
Worker
South Beach Tanning Salon
2021.03 - Current
- Establishing relationships with clients, controlled client records, scheduled appointments 3+ per day, tracked product inventory, and gained expertise in providing customer service
- Maintaining over 20+ cash and credit card services, cleaning, product sales, and securing business upon closing store were responsibilities
- Supplying superlative customer service, selling products and performed advising selling and cashiering
- Controlling opening/closing salon, updating customer files, and billing records, and completing paperwork 1-2 times day.
- Followed instructions and procedures to complete assigned tasks.
Waitress
Double Ai Restaurant
2018.01 - 2022.01
- Memorized full menu, including daily specials, taking for both food and beverages, and consistently catering to customer inquiries
- Processed high volume of cash and credit card transactions, completing more than 40 transactions per shift with accuracy and efficiency
- Conducted 2+ duties to perform while executing current duties, such as packing up to go orders and bussing tables
- Maintained composure and efficiency during busy shifts, successfully managing high volume of tables and prioritizing tasks to meet customer needs promptly.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Phone Receptionist
Vinnies Pizzarama
2018.06 - 2020.06
- Effectively multitasked in fast-paced environment by supervising both incoming calls and in-person inquiries, delivering seamless customer experience
- Always displayed professional and friendly demeanor, creating positive first impression for callers and visitors
- Developed deep knowledge of restaurant's menu, daily specials, and promotions to effectively answer customer questions and provide recommendations.
- Resolved customer problems and complaints.
Education
Bachelor of Business Administration - Marketing
Ramapo College of New Jersey
Mahwah, NJ05.2025
Skills
- Customer Service
- Strong Work Ethic
- Sales Techniques
- Excellent multitasking capability
- Complex Problem-Solving
- Goal-Oriented
- Decision-Making
- Adaptability and Flexibility
- Team Leadership
Timeline
Waitress
Wayne Ale House
2023.07 - Current
Worker
South Beach Tanning Salon
2021.03 - Current
Babysitter
Multiple Families
2019.07 - Current
Phone Receptionist
Vinnies Pizzarama
2018.06 - 2020.06
Waitress
Double Ai Restaurant
2018.01 - 2022.01
Bachelor of Business Administration - Marketing
Ramapo College of New Jersey
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