Giana Scott
Sacramento,CA
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
5
5
years of professional experience
Work History
Showroom Manager
Lovesac
11.2023 - 07.2024
- Drove business growth by actively seeking new opportunities for partnerships and collaborations within the company.
- Cultivated a high-performance sales team through ongoing training programs focused on selling techniques, product knowledge, and relationship-building skills.
- Heavily engaged within district and company Omni Channel initiatives (Customer Love (call center), Costco Roadshows, and New Touchpoint Opening)
- Set goals for showroom employees and provided support and motivation to help each achieve true potential.
Assistant Showroom Manager
Lovesac
08.2021 - 11.2023
- Analyzed reports to identify areas requiring improvement or additional training opportunities for staff members during weekly quote and commitment reviews.
- Strengthened client relationships with timely follow-up and personalized service, resulting in repeat business and referrals.
- Lead and develop Assistant Showroom Manager biweekly calls that fosters a collaborative environment for self development.
- Performed regular maintenance checks of showroom equipment to minimize downtime caused by technical malfunctions or other issues.
Supervisor
Bath & Body Works
03.2021 - 07.2021
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
Key Holder
Bath & Body Works
08.2019 - 03.2021
- Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
- Monitored associates throughout each assigned shift and professionally managed any challenges to maintain optimal store performance.
- Increased store sales by creating visually appealing merchandise displays and product placements.
Education
Mira Loma High School
Sacramento, CA05.2016
Skills
- KPI Tracking
- Performance Analysis
- Employee Development
- Collaboration
- Problem-Solving
- Attention to Detail
- Effective Communication
- Self Motivation
- MS Office
- Cross-Functional Teamwork
Timeline
Showroom Manager
Lovesac
11.2023 - 07.2024
Assistant Showroom Manager
Lovesac
08.2021 - 11.2023
Supervisor
Bath & Body Works
03.2021 - 07.2021
Key Holder
Bath & Body Works
08.2019 - 03.2021
Mira Loma High School