Gianalee Vargas
Waterbury,CT
Summary
Friendly and reliable with a positive attitude and excellent customer service skills. Understand the importance of maintaining accurate cash handling and efficient transaction processes. Dedicated to creating a welcoming atmosphere and ensuring customer satisfaction.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Cashier
Once Upon A Child Franchise
06.2024 - Current
- Greeted customers entering the store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy.
- Restocked and organized merchandise in front lanes.
- Stocked, tagged, and displayed merchandise as required.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Host
Buffalo Wild Wings
10.2023 - 06.2024
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Education
Bachelor of Science - Nursing With A Minor in Psychology
Southern Connecticut State University
New Haven, CT05-2028
High School Diploma -
Waterbury Career Academy
Waterbury, CT06-2024
Skills
- Time management skills
- Cleaning and sanitizing
- Customer service excellence
- Reliability and punctuality
- Written and verbal communication
- Cash register systems
- Professionalism
- Problem-solving abilities
Certification
- OSHA Certified
- CPR/AED Certification
- State Seal of Biliteracy (SSB)
Languages
Spanish
Professional Working
Timeline
Cashier
Once Upon A Child Franchise
06.2024 - Current
Host
Buffalo Wild Wings
10.2023 - 06.2024
Bachelor of Science - Nursing With A Minor in Psychology
Southern Connecticut State University
High School Diploma -
Waterbury Career Academy
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