Gianella Salmon
Manassas,VA
Summary
My name is Gianella Salmon, I am 26 years old and I have 9 years of customer + guest service experience. My exceptional work ethic, passion, and knowledge make me an asset to any team. Being a dependable and positive candidate is important to me, and the success of running any business. I take pride in my willingness to take on responsibilities, to meet team goals and exceed challenges! I am proud of the contributions I have made in my career so far and am eager to accomplish more.
Overview
6
6
years of professional experience
Work History
Team Leader
Chic-Fil-A
09.2017 - 06.2021
- Set performance expectations for a growing team, and monitored store goals while providing constructive feedback.
- Empowered team members to lead progress. Delegating responsibilities and emphasizing individual strengths and areas of expertise.
- Consistently recognized & promoted as a top-performing Sales Team Leader, contributing to the overall success of store and company goals.
Cashier
Paisanos Pizza N Pasta
09.2017 - 02.2018
- Adapted to new technologies, POS systems, and ensuring seamless experiences for customers.
- Provided support for other departments when needed, showcasing versatility within the retail environment.
- Operated cash register for cash, check, and credit card transactions with exemplary accuracy levels.
- Assisted with inventory counts and stocking of merchandise.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
Team Member
Cafe Rio
04.2015 - 07.2017
- Trained new team members and implemented company procedures and safety requirements.
- Devoted myself and learned all required tasks to maximize performance.
- Ensured smooth operations during peak periods. Remained dependable during holidays, and large catering events.
- Developed strong customer service, product knowledge, individual and team skills.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Trained new team members, implemented company procedures, and safety requirements.
Education
High School Diploma -
Unity Reed High School
Manassas, VA06.2016
Skills
- Teamwork and Collaboration
- Problem-Solving
- Attention to Detail
- Team motivation
- Staff Training
- Multitasking Abilities
- Organizational Skills
- Time Management
Accomplishments
- Promoted from team member to team lead in my second year working in restaurant service (2018-2021).
- Achieved sales goals by applying sales techniques and hospitality.
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Team Leader
Chic-Fil-A
09.2017 - 06.2021
Cashier
Paisanos Pizza N Pasta
09.2017 - 02.2018
Team Member
Cafe Rio
04.2015 - 07.2017
High School Diploma -
Unity Reed High School
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