Gianfranco Roy
Delray Beach
Summary
Experienced food service professional with solid background in hospitality environments and willingness to take on any task to support team needs. Motivated and hardworking server successfully multitasking in fast-paced hospitality environment. Bringing skills to support team and customer needs. Good relationship-building and time management abilities. High-energy restaurant professional skilled at welcoming guests, maintaining entrances and balancing server loads to optimize operations.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Server
Bonefish Grill Restaurants
08.2025 - Current
- Provided exceptional customer service, ensuring a positive dining experience for all patrons.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Managed multiple tables efficiently, demonstrating strong organizational skills under pressure.
Country Club Server
Delray Dunes
01.2025 - Current
- Demonstrated exceptional multitasking skills during peak hours, accurately managing XX tables
- Collaborated with team members to create a positive work environment focused on delivering excellent customer service
- Handled cash transactions accurately using POS system while providing friendly interactions with customers
Server
Palm trail Grill
11.2023 - 08.2025
- Maintained cleanliness of dining area by promptly clearing tables, sanitizing surfaces, and restocking supplies as needed
- Provided recommendations on menu items based on customer preferences and dietary restrictions
- Demonstrated exceptional multitasking skills during peak hours, accurately managing XX tables
Server
Yolk
10.2023 - 11.2024
- Efficiently managed a high volume of tables during busy breakfast hours, ensuring timely delivery of food and beverages
- Maintained cleanliness and organization of the breakfast area, including setting up tables, refilling condiments, and restocking supplies
- Handled cash transactions accurately and efficiently using the point-of-sale system
Server
The Grill Room
05.2023 - 10.2024
- High volume casual setting in a seasonal restaurant.
- Provided exceptional service to high volume of daily customers.
- Came back to this place many seasons.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
Server
Il mulino New York
04.2022 - 05.2023
- Explained menu items, describing ingredients and cooking methods upon request.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
- Matched wines with menu items and guest preferences.
Photographer Assistant
FAU photo department
08.2022 - 12.2022
- Assisted professional photographers in setting up equipment and preparing shooting locations
- Operated various cameras, lenses, and lighting equipment during on-location and studio shoots
- Retouched and edited photos using Adobe Photoshop to enhance image quality and aesthetics
Server
Meso Beach House
03.2021 - 06.2022
- Greeted customers, answered questions and recommended specials to increase profits.
- Increased beverage sales with food and drink pairing suggestions to suit unique customer preferences.
- Provided exceptional service to high volume of daily customers.
Server
Avocado Grill
07.2020 - 06.2022
- Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
- Completed thorough and accurate opening and closing duties to facilitate smooth restaurant operations.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
Server
Elizabettas
12.2020 - 12.2021
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
- Presented menus to patrons to answer questions about offered items and make suitable recommendations.
- Answered guest questions regarding menu, food and beverage preparation, recipe ingredients and allergens.
Server
1852 Grill Room
05.2019 - 10.2019
- Inventoried food supplies to determine needs and replenish stations.
- Offered insight into menu items to answer customer questions.
- Collected empty plates and glasses to minimize bussing requirements between customers.
- Provided outstanding customer service to every guest according to The Grilled Room's guidelines.
Education
Associate of Arts - Studio Arts
Palm Beach State College
Lake Worth, FL05.2018
Skills
- Fine dining experience
- Customer service
- Communication skills
- Photography (2 years)
- Organizational skills
- Adobe Lightroom
- Computer skills
- Food service
- Serving Experience
- Spirits experience
- Restaurant experience
- Wine knowledge
Certification
Food Handler Certification
Languages
Spanish
Bilingual
English
Additional Information
References will be provided.
Timeline
Server
Bonefish Grill Restaurants
08.2025 - Current
Country Club Server
Delray Dunes
01.2025 - Current
Server
Palm trail Grill
11.2023 - 08.2025
Server
Yolk
10.2023 - 11.2024
Server
The Grill Room
05.2023 - 10.2024
Photographer Assistant
FAU photo department
08.2022 - 12.2022
Server
Il mulino New York
04.2022 - 05.2023
Server
Meso Beach House
03.2021 - 06.2022
Server
Elizabettas
12.2020 - 12.2021
Server
Avocado Grill
07.2020 - 06.2022
Server
1852 Grill Room
05.2019 - 10.2019
Associate of Arts - Studio Arts
Palm Beach State College