Summary
Overview
Work History
Education
Skills
Websites
Timeline
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GIANLUCA PRIETO

MIAMI

Summary

Skilled in working in customer-focused work environments. Offering strong knowledge of products and services. Dependable and punctual with outstanding mathematical aptitude. bringing extensive financial and customer service knowledge from fast-paced settings.

Overview

6
6
years of professional experience

Work History

Sales Supervisor

Sono Medic US.
01.2023 - Current
  • Increased customer satisfaction by addressing and resolving client concerns efficiently
  • Achieved sales targets consistently through regular monitoring of team performance and adjusting strategies accordingly
  • Handled escalated customer issues promptly, ensuring timely resolution and high levels of client satisfaction
  • Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets

Sales Representative

SonoMedic US.
01.2021 - 12.2022
  • Provided feedback from customers to product development team, influencing future product enhancements
  • Stayed up-to-date with industry trends to position company as market leader
  • Managed portfolio of high-value accounts, ensuring they received exceptional service
  • Implemented CRM tools to track customer interactions and sales progress

Sales Representative

Abercrombie & Fitch
11.2018 - 04.2020
  • Trained over 30 employees in time management and job duties, increasing team productivity by 20%
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service
  • Boosted customer satisfaction scores by 18% by ensuring consistent high-quality service from crew members aligned with company standards
  • Generated additional sales opportunities with upselling and cross-selling techniques

Education

Marketing: Business Administration -

Florida International University
Miami, FL
12.2025

Associate of Arts - Business Administration

Broward College
Fort Lauderdale, FL
05.2021

Skills

  • Financial and operational reporting
  • Vendor Sourcing
  • Data Interpretation
  • Microsoft Excel
  • Financial statement analysis
  • Inventory Coordination

Timeline

Sales Supervisor

Sono Medic US.
01.2023 - Current

Sales Representative

SonoMedic US.
01.2021 - 12.2022

Sales Representative

Abercrombie & Fitch
11.2018 - 04.2020

Marketing: Business Administration -

Florida International University

Associate of Arts - Business Administration

Broward College

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GIANLUCA PRIETO