GIANMARCO NAVARRO
Miami,FL
Summary
Dynamic Field Technician with expertise from Mega Bee Rescues & Pest Control, adept at client communication and field operations. Proven ability to enhance customer satisfaction through effective problem-solving and time management. Skilled in data analysis and collaboration, consistently achieving high service standards in fast-paced environments.
Overview
2
2
Languages
1
1
Certification
2
2
years of professional experience
Work History
Field Technician / Field Expert
Mega Bee Rescues & Pest Control
Miami, FL
06.2025 - Current
- Identified field conditions, explained recommended solutions, and coordinated service needs with customers to ensure satisfaction and timely resolution.
- Perform on-site inspections and service work while communicating directly with residential and commercial customers.
- Work independently in changing field environments while maintaining safety, organization, and professionalism.
- Managed multiple service appointments and responsibilities while balancing university coursework to maintain high service standards and meet customer expectations.
Busser / Front-of-House Support
The Katherine
Fort Lauderdale, FL
02.2025 - Current
- Supported restaurant operations in a fast-paced environment by assisting servers, resetting tables, and upholding service standards to enhance guest satisfaction.
- Coordinated with servers, managers, and kitchen staff during high-volume dinner service to ensure smooth operations and timely service.
- Communicated with guests and team members to deliver efficient, attentive customer service, contributing to positive dining experiences.
- Upheld cleanliness standards in dining spaces to enhance guest experiences., organization, and readiness throughout assigned dining areas.
Education
Bachelor of Science - Construction Management
Florida International University (FIU)
Miami, FL05-2029
Skills
- Field service techniques
- Field services
- Field inspection
- Field data recording
- Microsoft Excel
- Microsoft Word and PowerPoint
- Problem solving
- Time management
- Client communication
- Team collaboration
PROFESSIONAL INTERESTS
Construction Management | Real Estate Development | Hospitality Development | Project Management | Property Investment
PROJECT EXPERIENCE
Macroeconomic Phase Analysis Project — Germany, Florida International University | 2026, Analyzed Germany's economic performance across five periods from 2019–2025 using GDP growth, inflation, and unemployment data., Interpreted economic trends related to the COVID-19 shock, recovery, inflation, monetary tightening, and stabilization., Collaborated with a project team responsible for data collection, graphing, economic analysis, and presentation development., Reviewed economic data for consistency and translated quantitative information into written analysis.
SKILLS
Bilingual: English and Spanish
Certification
- Florida Real Estate License
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Field Technician / Field Expert
Mega Bee Rescues & Pest Control
06.2025 - Current
Busser / Front-of-House Support
The Katherine
02.2025 - Current
Bachelor of Science - Construction Management
Florida International University (FIU)