Gianna Arias
Bethlehem,PA
Summary
Experienced with patient rehabilitation and mobility enhancement techniques, focusing on customized treatment plans. Utilizes therapeutic exercises and manual therapy to maximize patient recovery. Track record of improving patient outcomes through effective communication and patient education.
Overview
7
7
years of professional experience
Work History
Membership Clerk
Costco Wholesale Corp
10.2017 - Current
- Developed win-win solutions with partners, handling issues quickly and providing high level of customer service
- Utilized the CRM to maintain membership database of over thousands of members
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services
- Juggled multiple projects and tasks to ensure high quality and timely delivery
- Greeted visitors and ascertained purpose of visit, issuing needed credentials, and directing to appropriate staff or department
- Provided exceptional customer service by actively listening to member concerns and offering appropriate solutions or referrals as needed.
Graduate Clinical Intern
Physical Therapy at St. Luke's 3rd & New
09.2024 - 11.2024
- Developed strong rapport with patients through empathetic listening and effective communication techniques.
- Conducted risk assessments to evaluate potential safety concerns and implement necessary precautions within the treatment setting.
- Collaborated with supervising clinicians to refine diagnostic skills and enhance clinical decision-making abilities.
Graduate Clinical Intern
Lehigh Valley Health Network-Centronia
05.2024 - 08.2024
- Developed strong rapport with patients through empathetic listening and effective communication techniques.
- Conducted risk assessments to evaluate potential safety concerns and implement necessary precautions within the treatment setting.
- Participated in ongoing professional development opportunities, staying current on best practices in mental health care.
- Supported patients'' families by providing education on mental health issues and coping strategies for improved home environments.
- Enhanced patient care by conducting thorough assessments and developing tailored treatment plans.
- Improved patient outcomes through the implementation of evidence-based therapeutic interventions.
Graduate Clinical Intern
Valley Family Therapeutics, LLC
03.2024 - 04.2024
- Developed strong rapport with patients through empathetic listening and effective communication techniques.
- Conducted risk assessments to evaluate potential safety concerns and implement necessary precautions within the treatment setting.
- Collaborated with supervising clinicians to refine diagnostic skills and enhance clinical decision-making abilities.
Graduate Clinical Intern
Moravian Hall Square
02.2024 - 03.2024
- Developed strong rapport with patients through empathetic listening and effective communication techniques.
- Conducted risk assessments to evaluate potential safety concerns and implement necessary precautions within the treatment setting.
- Collaborated with supervising clinicians to refine diagnostic skills and enhance clinical decision-making abilities.
- Enhanced patient care by conducting thorough assessments and developing tailored treatment plans.
Graduate Clinical Intern
Robbins Rehabilitation West Allentown
10.2023 - 12.2023
- Developed strong rapport with patients through empathetic listening and effective communication techniques.
- Conducted risk assessments to evaluate potential safety concerns and implement necessary precautions within the treatment setting.
- Collaborated with supervising clinicians to refine diagnostic skills and enhance clinical decision-making abilities.
Undergrad Clinical Intern
Physical Therapy at St. Luke’s- Moravian
03.2022 - 05.2022
- Participated in regular supervision sessions, receiving feedback to improve professional skills and knowledge continually.
- Adapted quickly to changes in clinical settings or protocols while maintaining high standards of care delivery consistently.
- Utilized critical thinking skills when encountering challenging situations that required immediate attention or intervention.
- Developed strong rapport with diverse patient populations, fostering trust and open communication.
Education
Doctor of Physical Therapy - Physical Therapy
Moravian University
Bethlehem, PA12-2025
Bachelor of Science - Health Sciences
Moravian University
Bethlehem, PA05.2022
Skills
- Detail-Oriented Data Management
- Proficient in Microsoft Office
- Collaborative Teamwork
- Effective Issue Resolution
- Treatment Planning
- Effective Multitasking
- Interdisciplinary collaboration
- Effective Verbal Communication
- Clinical documentation
- Proficient in Spanish
- Clinical assessment
- Patient-focused therapy
- Evidence-Based treatment
Ice Experience
- Physical Therapy at St. Luke’s- Moravian (OPOR), Bethlehem, PA, Elizabeth Ballard, 03/01/22, 05/01/22
- Robbins Rehabilitation West Allentown (OPOR), Allentown, PA, Travis Robbins, 10/01/23, 12/15/23
- Moravian Hall Square (IP Rehab), Nazareth, PA, Melissa Pitts, 02/01/24, 03/15/24
- Valley Family Therapeutics, LLC (school based), Allentown, PA, Lauren McCullion-Zern, 03/01/24, 04/12/24
Languages
Spanish
Professional Working
English
Native or Bilingual
Timeline
Graduate Clinical Intern
Physical Therapy at St. Luke's 3rd & New
09.2024 - 11.2024
Graduate Clinical Intern
Lehigh Valley Health Network-Centronia
05.2024 - 08.2024
Graduate Clinical Intern
Valley Family Therapeutics, LLC
03.2024 - 04.2024
Graduate Clinical Intern
Moravian Hall Square
02.2024 - 03.2024
Graduate Clinical Intern
Robbins Rehabilitation West Allentown
10.2023 - 12.2023
Undergrad Clinical Intern
Physical Therapy at St. Luke’s- Moravian
03.2022 - 05.2022
Membership Clerk
Costco Wholesale Corp
10.2017 - Current
Bachelor of Science - Health Sciences
Moravian University
Doctor of Physical Therapy - Physical Therapy
Moravian University
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