Proven leader and efficient organizer, I excelled at Playa by mentoring a team to enhance service standards, achieving notable guest satisfaction. Skilled in POS operations and adept at upselling, my approach boosted revenues significantly. Renowned for problem-solving and building client loyalty, my track record reflects a blend of hard and soft skills essential for high-paced environments.
Professional hospitality leader with substantial experience in high-volume dining establishments. Skilled in delivering exceptional customer service, managing team collaboration, and ensuring seamless operations. Strong emphasis on adaptability and reliability, consistently aligning with organizational goals and enhancing guest satisfaction. Proven ability to train and lead staff while maintaining high standards in fast-paced environments.