Gianna Chiofalo
Port Saint Lucie,FL
Summary
Sales-oriented retail manager with 5+ years of experience. Eager to develop and inspire a retail team to exceed customer satisfaction levels & sales goals.
Overview
10
10
years of professional experience
Work History
Restaurant Manager
Brownstone Pancake Factory
Freehold/Brick, New Jersey
02.2023 - Current
- Implemented customer service protocols to enhance guest experience.
- Maintained cleanliness and organization throughout the restaurant premises.
- Managed day-to-day operations of restaurant, including scheduling, budgeting, and inventory control.
Store Manager
Brave New World
Point Pleasant, New Jersey
01.2020 - 02.2023
- Developed promotional strategies to increase product visibility.
- Recruited, trained and supervised new employees.
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
- Created weekly work schedules for store personnel.
Senior Photographer
Lors Photography
Springfield, New Jersey
09.2017 - 01.2020
- Captured high-quality images for diverse client projects and events.
- Developed creative concepts for photo shoots based on client specifications.
- Edited and retouched images using industry-standard software tools.
Store Manager
Spirit Halloween/Spencers
Freehold, New Jersey
07.2015 - 11.2018
- Resolved customer complaints promptly to maintain satisfaction levels.
- Oversaw inventory management through cycle counts, audits and shrinkage control.
- Strengthened work flow productivity by hiring, managing and developing top talent.
Education
Associate of Arts - Photography
Antonelli Institute
Philadelphia, PA05-2017
Culinary Arts - Culinary
Asbury Culinary School
Asbury, NJ06-2015
Skills
- Attention to detail
- Time management
- Customer service
- Team leadership
- Effective communication
References
References available upon request.
Timeline
Restaurant Manager
Brownstone Pancake Factory
02.2023 - Current
Store Manager
Brave New World
01.2020 - 02.2023
Senior Photographer
Lors Photography
09.2017 - 01.2020
Store Manager
Spirit Halloween/Spencers
07.2015 - 11.2018
Associate of Arts - Photography
Antonelli Institute
Culinary Arts - Culinary
Asbury Culinary School