Kirsten Florio
Wellsboro,PA
Summary
Results-driven professional experienced in managing restaurant operations and coordinating special events. Skilled in menu development and customer service, fostering positive relationships with guests and ensuring seamless event execution.
Overview
2026
2026
years of professional experience
Work History
Restaurant Manager
Beck's Bistro
Wellsboro, PA
04.2022 - Current
- Managed daily operations and ensured efficient workflow in a busy restaurant environment.
- Developed staff schedules based on peak hours and employee availability.
- Monitored inventory levels and ordered supplies to maintain optimal stock.
- Coordinated special events and promotions to enhance customer engagement.
- Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.
- Maintained detailed records of sales transactions and daily shift reports.
- Collaborated with catering staff to ensure all meals were served on time.
- Assisted in setting up catering events as needed.
- Developed menus for special events and catering services according to customer specifications.
Barista
Cafe 1905
Wellsboro, Pennsylvania
2017 - 2022
- Trained new baristas on drink preparation techniques and cafe procedures.
- Assisted in inventory management of coffee supplies and ingredients.
- Managed cash register, processed transactions, and handled customer payments.
- Prepared a variety of pastries and baked goods daily.
- Prepared and cooked meals according to menu specifications and customer preferences.
DEI/Title IX Intern
SUNY Morrisville
Morrisville, New York
09.2021 - 12.2021
- Assisted in event planning, support, and organizing campus events and activities for student engagement.
- Developed promotional materials for university programs and services.
- Compiled research findings to assist in developing strategies for enhancing DEI initiatives.
- Organized and maintained campus student clothing closet initiative
Education
Bachelor of Arts - Hospitality Management
State University of New York
NY12-2022
Associate of Arts - Business Administration
State University of New York
NY12-2019
Skills
- Inventory management
- Staff scheduling
- Event coordination
- Menu development
- Attention to detail
- Customer service
Timeline
Restaurant Manager
Beck's Bistro
04.2022 - Current
DEI/Title IX Intern
SUNY Morrisville
09.2021 - 12.2021
Barista
Cafe 1905
2017 - 2022
Bachelor of Arts - Hospitality Management
State University of New York
Associate of Arts - Business Administration
State University of New York