Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Gianna Colangelo

Marlton,NJ

Summary

Highly-motivated recent graduate with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Excellent research, technical and problem-solving skills. Detail-oriented and able to learn new concepts quickly.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Call Center Representative

CenExel Clinical Research
08.2023 - 02.2024
  • Followed clinical research protocols and conducted study visits in compliance with ICH/GCP and FDA regulations.
  • Maintained comprehensive knowledge of applicable regulations and guidelines, ensuring full compliance throughout all stages of clinical trials.
  • Screened patient records, databases, and physician referrals to identify prospective candidates for research studies.
  • Reviewed participant eligibility and consent documentation to help researchers achieve accurate and meaningful results.
  • Interfaced with clinical investigators and site staff to foster ethical research consistent with research plans.

Head Server/Service Team Member

GENNARO'S ITALIAN GRILLE & PIZZERIA
03.2019 - 09.2023
  • Served guests in fast-paced environment and managed time for an optimal experience for each guest.
  • Trained new employees for opening/closing duties, inventory and cash drawers.
  • Operated POS systems without error over 200 times per shift.
  • Managed 13 table sections with a 60-guest capacity
  • Coordinated with catering staff to deliver food services for special events and functions.
  • Managed staff schedules and maintained adequate coverage for all shifts.

Internship Student

The Mental Health Association of Atlantic County
09.2022 - 01.2023
  • Monitored, evaluated and recorded client progress with respect to treatment goals.
  • Created content for social media platforms to engage and connect with target audiences.
  • Assisted clients with conflict resolution strategies and management techniques.
  • Adhered to HIPAA confidentiality requirements by safeguarding files.
  • Facilitated weekly group sessions focused on various issues to help groups and individuals.
  • Referred clients to external resources for additional support.

Education

Bachelor of Arts - Psychology

Stockton University
Galloway, NJ
12.2022

High School Diploma -

Cherokee High School
Marlton, NJ
06.2019

Skills

  • Patient Evaluations
  • Clinical Documentation
  • Appointment Scheduling
  • Microsoft Office
  • Medical Records Management
  • Medical terminology
  • Clinical Conductor

Certification

  • QPR Certified, The Mental Health Association
  • CITI Training Certification
  • CPR Certified 2023

Timeline

Call Center Representative

CenExel Clinical Research
08.2023 - 02.2024

Internship Student

The Mental Health Association of Atlantic County
09.2022 - 01.2023

Head Server/Service Team Member

GENNARO'S ITALIAN GRILLE & PIZZERIA
03.2019 - 09.2023

Bachelor of Arts - Psychology

Stockton University

High School Diploma -

Cherokee High School

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Gianna Colangelo