Gianna DiCola-Keddy
Clemson,SC
Summary
Dynamic and motivated Clemson University Freshman with strong experience in leadership, customer service, and community engagement. Founder of a non-profit home bakery, demonstrating skills in fundraising, event organization, and project management. Proven ability to lead initiatives, collaborate with teams, and deliver results in fast-paced environments. Detail-oriented and organized, with experience in cash handling, training, and food preparation. Passionate about pursuing a degree in child psychology to support and advocate for children’s mental health, combining academic interests with a commitment to service and positive community impact.
Overview
1
1
Certification
3
3
years of professional experience
Work History
Hostess, Phone/Take-Out, Expo, Busser, Waitress
Point Breeze
Webster, Massachusetts
05.2023 - Current
- Greeted and seated guests, managed waitlists, and ensured smooth service flow.
- Handled phone reservations, takeout orders, and customer inquiries efficiently.
- Supported servers, bussers, and kitchen staff to maintain a clean, organized dining area.
- Assisted in training new staff and coordinated special requests for guest satisfaction.
- Provided excellent customer service in a fast-paced restaurant environment.
- Took customer orders accurately and relayed them to the kitchen staff.
- Prepared and served food and beverages according to restaurant standards.
- Assisted in training new waitstaff on restaurant policies and procedures.
- Handled cash transactions and processed payments efficiently at the register.
- Resolved customer complaints promptly to ensure satisfaction during dining experiences.
- Developed positive relationships with regular customers through friendly conversation.
Baker
GiGi's Sweets (Self-Employed)
07.2025 - 06.2026
- Founded and managed a non-profit home bakery, creating baked goods to support community initiatives.
- Handled all aspects of production, sales, and customer service independently.
- Organized ingredients, schedules, and events to maximize efficiency and impact.
- Raised funds and contributed proceeds to charitable causes, demonstrating leadership and social responsibility.
Barista
Village Bean Cafe
Chepachet, Rhode Island
06.2025 - 06.2026
- Prepared and served coffee, espresso, blended drinks, and teas efficiently.
- Provided friendly customer service and product recommendations.
- Managed busy periods while maintaining speed and accuracy.
- Maintained clean and organized workstations, following health standards.
- Handled cash register transactions and assisted with restocking supplies.
- Collaborated with team members to support smooth daily operations.
Education
Bachelor of Science - Clinical Psychology
Clemson University
Clemson, SC05-2030
High School Diploma -
The Woodstock Academy
Woodstock06-2026
Skills
- Customer service
- Event organization
- Fundraising strategies
- Time management
- Team collaboration
- Cash handling
- Leadership & Initiative
- Time Management & Organization
- Customer Service & Communication
- Teamwork & Collaboration
- Cash Handling & Point-of-Sale Operations
- Food & Beverage Preparation
- Training & Mentorship
- Problem Solving & Conflict Resolution
- Event Planning & Fundraising
- Attention to Detail & Cleanliness
- Academic & Research Skills
- Community Engagement & Volunteerism
- Food safety
- Critical thinking
- Table setting arrangements
- Dining area maintenance
- Dish preparation
- Hospitality and accommodation
- Seating arrangements
- Allergy awareness
- Safe food handling
- Payment processing
- Meal recommendations
- Order accuracy
- Reservation management
- High volume dining
- Serving expertise
- Handling complaints
- Special dietary requirements
- Food presentation
- Food running
- Table bussing
- Cleanliness
- Buffet setup and takedown
Certification
CPR Certified
References
Jesse Credit
Teacher/Club Advisor - The Woodstock Academy
jcredit@woodstockacademy.org
Kayla Cournoyer
Manager - Point Breeze
CaylaKlark@gmail.com
(508) 667-6697
James Alkire
Employer - Point Breeze
ajalkire@charter.net
McKenzie Guertin
Coworker - The Village Bean Cafe
(401) 309-4404
Timeline
Baker
GiGi's Sweets (Self-Employed)
07.2025 - 06.2026
Barista
Village Bean Cafe
06.2025 - 06.2026
Hostess, Phone/Take-Out, Expo, Busser, Waitress
Point Breeze
05.2023 - Current
Bachelor of Science - Clinical Psychology
Clemson University
High School Diploma -
The Woodstock Academy