Gianna Gertsulin

• Perform blood draws and assist with IV therapy, following established protocols.

• Support patient intake, monitoring, and efficient clinical workflow.

Assist providers and nursing staff with procedures and room preparation.

• Maintain strict infection control and safety standards.

• Manage scheduling, patient coordination, and front-desk operations.

• Managed daily operations of busy Italian restaurant and pizzeria.
• Trained and supervised serving staff to ensure excellent customer service.

• Maintained cleanliness and organization of the pro shop environment.
• Processed transactions using point-of-sale systems efficiently.
• Responded to customer inquiries and resolved issues promptly.

• Supervised cashier team, ensuring compliance with company policies and procedures.
• Trained new cashiers on register operations and customer service standards.
• Managed cash drawer accuracy, performing routine counts and reconciliations daily.