Summary
Overview
Work History
Education
Skills
Certification
Awards
Accomplishments
Timeline
Generic

Kyra Graham

Draper,VA

Summary

Versatile healthcare professional with 5 years of experience in patient care, medical assistance, and behavioral health. Proficient in ADLs, medication administration, and vital signs. Possess certifications in BLS, CPR, and RMA. Skilled in customer service, communication, and cleaning.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Clinical Assistant

Carilion Clinic-Radford, VA
Radford, VA
05.2023 - Current
  • I work in resource pool, so I float through out the hospital where I am needed that day. I obtain vitals, help with adls, keep safe environment for patients, remove ivs, help with admissions, and anything the nurses or patients needs.

Behavioral Health Technician

Lewis Gale Pulaski-Pulaski, VA
Pulaski, VA
08.2024 - 05.2025
  • As a behavioral health technician I obtain vitals daily and as needed. Do 15 minute safety rounds. Do groups throughout the day, that helps patients in recovery and mental health. Communicate with patients on what they may need.
  • Provided direct care and support to individuals with behavioral health disorders, ensuring their safety and well-being
  • Assisted in crisis intervention by employing de-escalation techniques and maintaining a calm environment
  • Monitored and documented client behaviors, progress, and responses to interventions on a daily basis
  • Facilitated group therapy sessions focused on developing coping skills and fostering emotional resilience
  • Responded promptly to emergency situations following established protocols while ensuring the safety of all individuals involved
  • Provided emotional support and encouragement to clients during their recovery process
  • Maintained a clean and organized environment conducive to therapeutic interventions and client engagement
  • Ensured compliance with all safety protocols, including proper handling and disposal of hazardous materials or medications
  • Participated in ongoing training programs to enhance knowledge of mental health disorders, treatment modalities, and best practices in the field

Resident Care Assistant/Med Tech

English Meadows-Blacksburg, VA
Blacksburg, VA
01.2023 - 01.2025
  • Assist residents with daily activities, ADLS Complete multiple task daily examples include making sure rooms are presentable, trash is taken out, and beds are made. Help assist with shower, restroom, and dressing. Assist to meals and activities. As an RMA I pass medications on the med cart. Complete wound care under the scope of my practice such as dressing and applying creams. Call pharmacy to refill medications. Assist doctors with rounds when needed. Obtain vitals, when needed. Contact outside agencies as needed about residents. Complete doctors orders when the doctor completes new orders. Communicate with families about new medication orders, falls, being sent to er, and when they get a new order for therapy. Assist aides when needed. Obtain blood sugars and give insulin as instructed. Report to don/adon with any concerns regarding patients, medication and care
  • Maintained detailed records of medication administration, documenting any changes or reactions observed
  • Administered medications to XX patients daily, ensuring accurate dosages and adherence to medication schedules
  • Assisted in the ordering and stocking of medications and supplies, ensuring availability for timely administration
  • Monitored patients for adverse reactions or side effects following medication administration, promptly reporting any concerns to the healthcare provider
  • Followed established protocols for handling controlled substances and maintaining accurate inventory records
  • Implemented infection control measures during medication preparation and administration processes
  • Collaborated with pharmacy staff to resolve any issues related to prescription orders or refills
  • Ensured compliance with state regulations governing the practice of medication aides
  • Participated in ongoing training programs to stay updated on new medications, dosage forms, and best practices
  • Closely monitored expiration dates of medications stored within the facility's inventory system
  • Provided emotional support to patients during medication administration, ensuring a compassionate and caring environment

Eye Technician

Wythe Eye Associates
Wytheville, VA
07.2022 - 01.2023

Obtained patients information such as medication, history, vitals, exam checks with vision test. Obtained any additional testing that was required by provider. Dilated patients eyes while they waited to be seen my the doctor. Updated all the information into patients chart.

Team Member

Motor Mile Speedway-Fairlawn, VA
Fairlawn, VA
05.2018 - 11.2022
  • I assisted racers getting gas, pass out time slips, sell tickets at front gate, food prep, and worked cashier in concession stands.

Medical Assistant

Urgent care-Dublin, VA
Dublin, VA
08.2020 - 07.2022
  • As a medical assistant in an urgent care facility, I completed a work up on the patient and reason for visit. Obtained vitals blood pressure, pulse ox, temp and heart rate. Obtained urine specimen, and completed dip stick test. Dot physicals, which included vitals, hearing test, vision test and urine specimen. Completed school physicals which included height, weight, vitals, and vision. Assisted Np with any procedures they needed assistance with which included vaginal exams, wound care. Obtained blood work as ordered by provider. Completed proper documentation on patients reason for visit and interventions used during visit.
  • Assisted physicians and nurses in patient examinations, procedures, and treatments
  • Prepared examination rooms by ensuring cleanliness and stocking necessary supplies
  • Took vital signs such as blood pressure, temperature, pulse rate, and respiratory rate accurately
  • Administered medications under the direction of healthcare professionals
  • Performed basic laboratory tests including collecting specimens and conducting routine tests
  • Scheduled appointments for patients, coordinating with other departments as needed
  • Provided exceptional customer service to patients by addressing inquiries and concerns promptly and professionally
  • Ensured compliance with HIPAA regulations regarding patient privacy and confidentiality at all times
  • Supported front desk operations by greeting patients, checking them in/out, and managing phone calls efficiently
  • Participated in staff meetings to discuss updates on policies, procedures, or changes in healthcare regulations
  • Aided in training new medical assistants on office protocols and clinical procedures
  • Responded quickly during emergencies or urgent situations within the clinic setting
  • Demonstrated proficiency in using electronic health record (EHR) systems for accurate documentation and retrieval of patient information
  • Maintained a clean and organized work area to ensure safety and efficiency in daily operations
  • Provided support during medical procedures by preparing equipment, sterilizing instruments, or assisting with wound care
  • Demonstrated proficiency in performing electrocardiograms (EKGs) accurately and efficiently
  • Educated patients on proper use of medical devices such as crutches, braces, or nebulizers

CNA

Pulaski Health and Rehabilitation Center-Pulaski, VA
Pulaski, VA
04.2020 - 07.2021
  • I keep a safe environment for residents of the rehab. I assisted residents with ADLs checked vitals, 2 hr rounds, giving residents hot meals, and keeping a clean environment for residents.
  • Provided direct patient care, including bathing, dressing, feeding, and assisting with mobility
  • Monitored vital signs and reported any changes or abnormalities to the nursing staff
  • Assisted with medical procedures such as wound care, catheter insertion/removal, and medication administration under the supervision of a nurse
  • Maintained a clean and safe environment for patients by regularly sanitizing equipment and ensuring proper disposal of waste
  • Documented patient information accurately in electronic health records (EHR) to ensure continuity of care
  • Responded promptly to call lights and requests for assistance from patients, providing compassionate support at all times
  • Assisted in transferring patients between beds, wheelchairs, stretchers, or other modes of transportation using proper lifting techniques
  • Supported patients' emotional well-being by actively listening to their concerns and offering comfort when needed
  • Followed infection control protocols to prevent the spread of diseases within the healthcare facility
  • Ensured patient safety by implementing fall prevention strategies such as regular rounding checks on high-risk individuals
  • Closely monitored fluid intake/output levels of assigned patients while maintaining accurate documentation
  • Escorted patients safely throughout the facility during transfers or appointments outside their rooms
  • Provided emotional support to residents and their families during difficult times, such as end-of-life care
  • Participated in interdisciplinary team meetings to discuss patient progress, treatment plans, and discharge planning
  • Maintained a clean and organized work environment by regularly restocking supplies and equipment
  • Assisted in the admission process by gathering patient information, taking vital signs, and orienting them to the facility's policies and procedures

Highland Ridge Rehab Center-Dublin, VA
Dublin, VA
09.2017 - 05.2018
  • I keep a clean environment for residents, cleaned utilities, helped CNAs with trays being passed, and assisted residents to activity’s.

Education

High school diploma - undefined

Pulaski County High School
Dublin, VA
05.2019

Skills

  • Behavioral health
  • ADLs
  • Customer service
  • Communication skills
  • Acute care
  • Caregiving
  • Patient service
  • Health information management
  • Epic
  • Intake
  • Patient observation
  • Phlebotomy
  • First aid
  • Cash register
  • Anatomy knowledge
  • Documentation review
  • Vital signs
  • EKG
  • Primary care
  • Medical terminology
  • Physical examinations
  • Crisis intervention
  • Patient monitoring
  • Blood sampling
  • HIPAA
  • Nursing
  • Care plans
  • Records management
  • Medical scheduling
  • Medication administration
  • Computer skills
  • Phone triage
  • Administrative experience
  • Medical records
  • Cleaning
  • Organizational skills
  • CPR
  • Time management
  • Wound care
  • Medical office experience
  • Electronic health records (EHR) management
  • Patient Care
  • Urgent care center
  • Experience administering injections
  • Experience Administering Injections
  • EMR systems
  • Zoom
  • Foley care
  • Wound care
  • Walk test
  • Dot physical
  • Dot urine drug test
  • School physicals
  • Nail care
  • Critical care

Certification

  • CPI Certification
  • First Aid Certification
  • BLS Certification
  • CPR Certification
  • Driver's License
  • RMA
  • August 2023 to August 2025
  • Certified Medication Technician
  • Certified Medical Assistant
  • BC/BE
  • Certified Medical Administrative Assistant
  • Certified Medication Aide
  • CNA
  • AED Certification

Awards

Bee award, March 2025, I was awarded the bee award when I was working at Pulaski hospital

Accomplishments

I was awarded a bee aware. At lewisgale Pulaski.the bee award is given to those who go above and beyond for their patients. Patients have the opportunity to give feedback Back on staff.

Timeline

Behavioral Health Technician

Lewis Gale Pulaski-Pulaski, VA
08.2024 - 05.2025

Clinical Assistant

Carilion Clinic-Radford, VA
05.2023 - Current

Resident Care Assistant/Med Tech

English Meadows-Blacksburg, VA
01.2023 - 01.2025

Eye Technician

Wythe Eye Associates
07.2022 - 01.2023

Medical Assistant

Urgent care-Dublin, VA
08.2020 - 07.2022

CNA

Pulaski Health and Rehabilitation Center-Pulaski, VA
04.2020 - 07.2021

Team Member

Motor Mile Speedway-Fairlawn, VA
05.2018 - 11.2022

Highland Ridge Rehab Center-Dublin, VA
09.2017 - 05.2018

High school diploma - undefined

Pulaski County High School