Versatile healthcare professional with 5 years of experience in patient care, medical assistance, and behavioral health. Proficient in ADLs, medication administration, and vital signs. Possess certifications in BLS, CPR, and RMA. Skilled in customer service, communication, and cleaning.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Clinical Assistant
Carilion Clinic-Radford, VA
Radford, VA
05.2023 - Current
I work in resource pool, so I float through out the hospital where I am needed that day. I obtain vitals, help with adls, keep safe environment for patients, remove ivs, help with admissions, and anything the nurses or patients needs.
Behavioral Health Technician
Lewis Gale Pulaski-Pulaski, VA
Pulaski, VA
08.2024 - 05.2025
As a behavioral health technician I obtain vitals daily and as needed. Do 15 minute safety rounds. Do groups throughout the day, that helps patients in recovery and mental health. Communicate with patients on what they may need.
Provided direct care and support to individuals with behavioral health disorders, ensuring their safety and well-being
Assisted in crisis intervention by employing de-escalation techniques and maintaining a calm environment
Monitored and documented client behaviors, progress, and responses to interventions on a daily basis
Facilitated group therapy sessions focused on developing coping skills and fostering emotional resilience
Responded promptly to emergency situations following established protocols while ensuring the safety of all individuals involved
Provided emotional support and encouragement to clients during their recovery process
Maintained a clean and organized environment conducive to therapeutic interventions and client engagement
Ensured compliance with all safety protocols, including proper handling and disposal of hazardous materials or medications
Participated in ongoing training programs to enhance knowledge of mental health disorders, treatment modalities, and best practices in the field
Resident Care Assistant/Med Tech
English Meadows-Blacksburg, VA
Blacksburg, VA
01.2023 - 01.2025
Assist residents with daily activities, ADLS Complete multiple task daily examples include making sure rooms are presentable, trash is taken out, and beds are made. Help assist with shower, restroom, and dressing. Assist to meals and activities. As an RMA I pass medications on the med cart. Complete wound care under the scope of my practice such as dressing and applying creams. Call pharmacy to refill medications. Assist doctors with rounds when needed. Obtain vitals, when needed. Contact outside agencies as needed about residents. Complete doctors orders when the doctor completes new orders. Communicate with families about new medication orders, falls, being sent to er, and when they get a new order for therapy. Assist aides when needed. Obtain blood sugars and give insulin as instructed. Report to don/adon with any concerns regarding patients, medication and care
Maintained detailed records of medication administration, documenting any changes or reactions observed
Administered medications to XX patients daily, ensuring accurate dosages and adherence to medication schedules
Assisted in the ordering and stocking of medications and supplies, ensuring availability for timely administration
Monitored patients for adverse reactions or side effects following medication administration, promptly reporting any concerns to the healthcare provider
Followed established protocols for handling controlled substances and maintaining accurate inventory records
Implemented infection control measures during medication preparation and administration processes
Collaborated with pharmacy staff to resolve any issues related to prescription orders or refills
Ensured compliance with state regulations governing the practice of medication aides
Participated in ongoing training programs to stay updated on new medications, dosage forms, and best practices
Closely monitored expiration dates of medications stored within the facility's inventory system
Provided emotional support to patients during medication administration, ensuring a compassionate and caring environment
Eye Technician
Wythe Eye Associates
Wytheville, VA
07.2022 - 01.2023
Obtained patients information such as medication, history, vitals, exam checks with vision test. Obtained any additional testing that was required by provider. Dilated patients eyes while they waited to be seen my the doctor. Updated all the information into patients chart.
Team Member
Motor Mile Speedway-Fairlawn, VA
Fairlawn, VA
05.2018 - 11.2022
I assisted racers getting gas, pass out time slips, sell tickets at front gate, food prep, and worked cashier in concession stands.
Medical Assistant
Urgent care-Dublin, VA
Dublin, VA
08.2020 - 07.2022
As a medical assistant in an urgent care facility, I completed a work up on the patient and reason for visit. Obtained vitals blood pressure, pulse ox, temp and heart rate. Obtained urine specimen, and completed dip stick test. Dot physicals, which included vitals, hearing test, vision test and urine specimen. Completed school physicals which included height, weight, vitals, and vision. Assisted Np with any procedures they needed assistance with which included vaginal exams, wound care. Obtained blood work as ordered by provider. Completed proper documentation on patients reason for visit and interventions used during visit.
Assisted physicians and nurses in patient examinations, procedures, and treatments
Prepared examination rooms by ensuring cleanliness and stocking necessary supplies
Took vital signs such as blood pressure, temperature, pulse rate, and respiratory rate accurately
Administered medications under the direction of healthcare professionals
Performed basic laboratory tests including collecting specimens and conducting routine tests
Scheduled appointments for patients, coordinating with other departments as needed
Provided exceptional customer service to patients by addressing inquiries and concerns promptly and professionally
Ensured compliance with HIPAA regulations regarding patient privacy and confidentiality at all times
Supported front desk operations by greeting patients, checking them in/out, and managing phone calls efficiently
Participated in staff meetings to discuss updates on policies, procedures, or changes in healthcare regulations
Aided in training new medical assistants on office protocols and clinical procedures
Responded quickly during emergencies or urgent situations within the clinic setting
Demonstrated proficiency in using electronic health record (EHR) systems for accurate documentation and retrieval of patient information
Maintained a clean and organized work area to ensure safety and efficiency in daily operations
Provided support during medical procedures by preparing equipment, sterilizing instruments, or assisting with wound care
Demonstrated proficiency in performing electrocardiograms (EKGs) accurately and efficiently
Educated patients on proper use of medical devices such as crutches, braces, or nebulizers
CNA
Pulaski Health and Rehabilitation Center-Pulaski, VA
Pulaski, VA
04.2020 - 07.2021
I keep a safe environment for residents of the rehab. I assisted residents with ADLs checked vitals, 2 hr rounds, giving residents hot meals, and keeping a clean environment for residents.
Provided direct patient care, including bathing, dressing, feeding, and assisting with mobility
Monitored vital signs and reported any changes or abnormalities to the nursing staff
Assisted with medical procedures such as wound care, catheter insertion/removal, and medication administration under the supervision of a nurse
Maintained a clean and safe environment for patients by regularly sanitizing equipment and ensuring proper disposal of waste
Documented patient information accurately in electronic health records (EHR) to ensure continuity of care
Responded promptly to call lights and requests for assistance from patients, providing compassionate support at all times
Assisted in transferring patients between beds, wheelchairs, stretchers, or other modes of transportation using proper lifting techniques
Supported patients' emotional well-being by actively listening to their concerns and offering comfort when needed
Followed infection control protocols to prevent the spread of diseases within the healthcare facility
Ensured patient safety by implementing fall prevention strategies such as regular rounding checks on high-risk individuals
Closely monitored fluid intake/output levels of assigned patients while maintaining accurate documentation
Escorted patients safely throughout the facility during transfers or appointments outside their rooms
Provided emotional support to residents and their families during difficult times, such as end-of-life care
Participated in interdisciplinary team meetings to discuss patient progress, treatment plans, and discharge planning
Maintained a clean and organized work environment by regularly restocking supplies and equipment
Assisted in the admission process by gathering patient information, taking vital signs, and orienting them to the facility's policies and procedures
Highland Ridge Rehab Center-Dublin, VA
Dublin, VA
09.2017 - 05.2018
I keep a clean environment for residents, cleaned utilities, helped CNAs with trays being passed, and assisted residents to activity’s.
Education
High school diploma - undefined
Pulaski County High School
Dublin, VA
05.2019
Skills
Behavioral health
ADLs
Customer service
Communication skills
Acute care
Caregiving
Patient service
Health information management
Epic
Intake
Patient observation
Phlebotomy
First aid
Cash register
Anatomy knowledge
Documentation review
Vital signs
EKG
Primary care
Medical terminology
Physical examinations
Crisis intervention
Patient monitoring
Blood sampling
HIPAA
Nursing
Care plans
Records management
Medical scheduling
Medication administration
Computer skills
Phone triage
Administrative experience
Medical records
Cleaning
Organizational skills
CPR
Time management
Wound care
Medical office experience
Electronic health records (EHR) management
Patient Care
Urgent care center
Experience administering injections
Experience Administering Injections
EMR systems
Zoom
Foley care
Wound care
Walk test
Dot physical
Dot urine drug test
School physicals
Nail care
Critical care
Certification
CPI Certification
First Aid Certification
BLS Certification
CPR Certification
Driver's License
RMA
August 2023 to August 2025
Certified Medication Technician
Certified Medical Assistant
BC/BE
Certified Medical Administrative Assistant
Certified Medication Aide
CNA
AED Certification
Awards
Bee award, March 2025, I was awarded the bee award when I was working at Pulaski hospital
Accomplishments
I was awarded a bee aware. At lewisgale Pulaski.the bee award is given to those who go above and beyond for their patients. Patients have the opportunity to give feedback Back on staff.
Timeline
Behavioral Health Technician
Lewis Gale Pulaski-Pulaski, VA
08.2024 - 05.2025
Clinical Assistant
Carilion Clinic-Radford, VA
05.2023 - Current
Resident Care Assistant/Med Tech
English Meadows-Blacksburg, VA
01.2023 - 01.2025
Eye Technician
Wythe Eye Associates
07.2022 - 01.2023
Medical Assistant
Urgent care-Dublin, VA
08.2020 - 07.2022
CNA
Pulaski Health and Rehabilitation Center-Pulaski, VA
Clinical Support Assistant - Emergency Department at Arkansas Children's HospitalClinical Support Assistant - Emergency Department at Arkansas Children's Hospital