Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Gianna Infante

Summary

Dynamic merchandising leader at Aerie By American Eagle with a track record in enhancing customer satisfaction through engaging store displays, effective conflict resolution, and customer service. Skilled in behavior management and POS system operation, I excel in creating organized environments that foster positive experiences for both customers and team members. Through my experience in child care I pride my self in being patient and flexible to what is being thrown at me.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Merchandising Leader

Aerie By American Eagle
08.2021 - Current
  • Greeted customers and directed to requested products.
  • Accomplished multiple tasks within established timeframes.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Designed displays to deliver interactive, engaging, and memorable store experiences for shoppers.
  • Maintained updated product knowledge to successfully educate and advise customers.
  • Completed efficient store resets to prepare store for special promotions and seasonal updates.

Lead Preschool Teacher

Kiddie Academy
08.2024 - 02.2025
  • Assisted and supervised 10 children through entire school day.
  • Monitored students' academic, social, and emotional progress and recorded in individual files.
  • Applied play-based strategies to provide diverse approaches to learning.
  • Planned educational opportunities based on children's interests.
  • Utilized books, songs and games to engage students.
  • Prepared pre-class materials.
  • Maintained organized, fun and interactive classroom to help children feel safe.
  • Established positive relationships with students and families.
  • Utilized creative teaching strategies to engage students in classroom.
  • Guided students to develop social, emotional and physical skills.
  • Developed and implemented behavior management plans.
  • Modeled positive behavior and communication skills for students.

Education

Bachelor of Arts - Art Education & Special Education

Georgian Court University
Lakewood, NJ
12-2026

Associate of Arts - Art Education

Brookdale Community College
Lincroft, NJ
05-2024

High School Diploma -

Manalapan Highschool
Manalapan, NJ
06-2020

Skills

  • Positive and professional
  • Building rapport
  • Calm and patient
  • Behavior management
  • POS system operation
  • Adaptability and flexibility
  • Attention to detail
  • Customer satisfaction
  • Customer service
  • Creative

Certification

  • CPR Certified - 1/25/2024

Timeline

Lead Preschool Teacher

Kiddie Academy
08.2024 - 02.2025

Merchandising Leader

Aerie By American Eagle
08.2021 - Current

Bachelor of Arts - Art Education & Special Education

Georgian Court University

Associate of Arts - Art Education

Brookdale Community College

High School Diploma -

Manalapan Highschool

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