Summary
Overview
Work History
Education
Skills
Timeline
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Gianna Jones

Gianna Jones

Wesley Chapel,FL

Summary

I am a hardworking and responsible young adult who carries a positive attitude in every facet of my life. I have great social and communication skills which provides for a friendly and approachable environment. I want a job that will allow me to use these skills to help someone feel appreciated , heard and taken care of while getting the opportunity to interact with new people every day. I will ensure customers are satisfied with the service I provide. I've had over 3 years of experience working in a professional office, and food services .I'm familiar with what it takes to run a business successfully through being on time, responsibility ,completing tasks assigned, being a team player and respecting colleagues. Experienced in handling emails (sending/receiving) and technology savvy , food services of all kinds including hostessing , to go services and serving .

Overview

2
2
years of professional experience

Work History

Host/to-go/ Server

Wesley Chapel Winghouse
10.2022 - 11.2023
  • Served food and beverages promptly with focused attention to customer needs.
  • Cultivated warm relationships with regular customers.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Seated customers in timely manner by managing reservations and waitlists skillfully.

Receptionist/Filer

World One Incorporated
10.2021 - 10.2022
  • Received
  • Sorted, and forwarded incoming mail
  • Coordinated pickup and deliveries of express mail
  • Used proper telephone etiquette, answered customers inquiries timely and transferred to proper extensions
  • Leveraged specialized software to edit or format text and graphics
  • Making sure the office was cleaned and organized
  • Assisted with printing timesheets
  • Assisted customers with paperwork needed for the office
  • Assisted with documentations/information for customer receipt via email or mail
  • Gianna.jones14@icloud.com

Restaurant Hostess

Catina Laredo
12.2022 - 02.2023
  • Managed seating chart and monitored activity in restaurant to keep constant and efficient dining flow.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Answered customer questions about hours, seating, and menu information.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Prepared dining room for service by cleaning , organizing tables and placing table settings.
  • Cultivated positive guest relations by managing information and orchestrating speedy seating.
  • Checked in with servers to confirm preparedness before seating customers.
  • Complied with food safety and food hygiene regulations to safeguard public health.
  • Monitored front entrance for new guests while assisting servers by taking and delivering drink orders.
  • Watched dining area staff to evaluate server loads and calculate accurate wait times.

Education

Fashion Arts/Home Economics

Wesley Chapel High School
Wesley Chapel, Jones, FL

Skills

  • Outgo, Fr, Problem Solver Motivated, Hardworking
  • Reservations Management
  • Telephone Reception
  • Team Collaboration
  • Server Support
  • Customer Service
  • Seating Arrangements
  • Dining Room Management
  • Food Running
  • Dining Area Maintenance
  • Safe Food Handling
  • High-Volume Dining
  • Menu Memorization
  • Food Production
  • Upselling
  • Guest Seating

Timeline

Restaurant Hostess

Catina Laredo
12.2022 - 02.2023

Host/to-go/ Server

Wesley Chapel Winghouse
10.2022 - 11.2023

Receptionist/Filer

World One Incorporated
10.2021 - 10.2022

Fashion Arts/Home Economics

Wesley Chapel High School

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Gianna Jones