Gianna Lombardo
Gilberts,IL
Summary
Resourceful Bartender known for high productivity and efficient task completion. Skilled in customer service and inventory management. Excel at communication, teamwork, and adaptability, ensuring smooth operations and positive guest experiences, working in fast-paced environments.
Overview
6
6
years of professional experience
Work History
Bartender/Barback
Fraternal order of eagles #1047
Gilberts, IL
06.2023 - Current
- Worked in close collaboration with team members to ensure customers received high-quality service.
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
- Greeted customers and provided excellent customer service.
- Effectively multitasked within fast-paced environment.
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
Barista/Food Handler
Sugar Bowl Ice Cream
Fayette, Iowa
04.2021 - 11.2022
- Managed rush of customers daily with efficient, levelheaded customer service.
- Customized drink orders based on customer requests, demonstrating flexibility and attention to detail.
- Maintained clean and organized workspace, enabling coworkers to locate resources and product.
- Managed cash register and processed transactions with accuracy and integrity.
- Cleaned and sanitized service or seating areas, complying to health protocols and food safety standards.
Cashier/Food Handler
Dairy Queen
Elgin, IL
06.2019 - 07.2019
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Operated a variety of machinery and tools safely and efficiently.
Education
Some College (No Degree) - Art
Upper Iowa University
Fayette, IASkills
- Health codes compliance
- Basic accounting
- Restocking
- Safe service compliance
- Payment processing
- Customer service
- Memory retention
- Engaging personality
- Efficiently learns new skills
- Data management
- Event preparation
- Presentation preparation
- File organization
- Filing and data archiving
Accomplishments
- President of Sorority
Timeline
Bartender/Barback
Fraternal order of eagles #1047
06.2023 - Current
Barista/Food Handler
Sugar Bowl Ice Cream
04.2021 - 11.2022
Cashier/Food Handler
Dairy Queen
06.2019 - 07.2019
Some College (No Degree) - Art
Upper Iowa University
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