Scott Wheeler
Portland,OR
Summary
Well-rounded Bartender committed to providing guests with genuine hospitality and delivering exceptional services in bar area. Talented and skilled multitasker comfortable juggling competing priorities. Polished in concocting specialty cocktails and adding inspiration to new menus. Most of all I love serving tables. I've opened one restaurant but was sunk because of covid. I want to bring to you my skills and knowledge to make us both successful.
Overview
20
20
years of professional experience
Work History
Bartender/Barback/Doorman/Weekend Security
Momo Bar Maximo
Portland , Oregon
08.2004 - Current
- Greeted customers and provided excellent customer service.
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Provided drink suggestions to customers based on their preferences.
- Processed payments accurately and efficiently with POS system.
- Assisted in setting up the bar for service shift.
- Stocked ice bins and coolers as needed throughout shift.
- Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
- Performed opening and closing duties including restocking supplies.
Assistant Manager
Tenth Ave. Liquor
Portland, OR
07.2004 - 09.2024
- Assisted in the development of operational strategies to ensure efficient and productive operations.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Conducted regular performance reviews for employees to identify areas of improvement.
- Managed customer service inquiries and complaints in a timely manner.
- Maintained up-to-date knowledge of company products and services.
- Organized training sessions for new hires to familiarize them with the workplace environment.
- Collaborated with management on developing strategic plans for achieving business goals.
- Communicated regularly with customers to gain insights into their needs.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Education
Associate in Restaurant Hospitality - Hospitality And Food Service
Le Cordon Bleu College of Culinary Art - Portland
Portland, OR06-2004
2nd Level SOM - Wine Steward
Master Court of Somilier
03-2001
Skills
- Food Running
- Suggestive Selling
- Beverage Preparation
- Mixology
- Health codes compliance
- Food Service
- Safe service compliance
- Menu Memorization
- Ordering Procedures
- Service-oriented mindset
- Safe food handling procedures
- Dining room management
- Aloha POS
- Cash and credit transactions
- Customer Service
- Customer service expertise
- Organizational ability
- Safe serving knowledge
- Outgoing Personality
Timeline
Bartender/Barback/Doorman/Weekend Security
Momo Bar Maximo
08.2004 - Current
Assistant Manager
Tenth Ave. Liquor
07.2004 - 09.2024
Associate in Restaurant Hospitality - Hospitality And Food Service
Le Cordon Bleu College of Culinary Art - Portland
2nd Level SOM - Wine Steward
Master Court of Somilier