Gianna May
So. Portland,ME
Summary
Hardworking Bartender with experience in high-volume dining establishments. Committed to upholding high standards of customer service and safe food handling practices. Well-versed mixologist with diverse menu of memorized drink recipes and spirits.
Overview
2
2
years of professional experience
Work History
Bartender
Portland Harbor Hotel & Diamonds Edge Restaurant and Marina, Great Diamond Island
01.2023 - Current
- Primary responsibilities include preparing and serving wide ranges of beverages like cocktails, wine, beer, and non-alcoholic drinks while ensuring quality and consistency
- Take food and drink orders, offering recommendations, and delivering them accurately and promptly
- Engage with guests, building rapport and creating a welcoming atmosphere
- Served high customer volumes upwards from 200 people during special events, nights, and weekends.
- Handle cash transactions, maintain cleanliness and organization of bar area, restock supplies as needed, and adhere to all safety and sanitation guidelines
- My excellent communication skills, multitasking abilities, and strong knowledge of various drink recipes are essential to my success in this role.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Server and Bartender
Saltwater Grille
04.2022 - 12.2022
- Serve and bartend both the restaurant and banquets/ private events at Saltwater Grille
- Maintain cleanliness of tables before and after each guest
- Served food and beverages promptly with focused attention to customer needs.
- I interact with kitchen staff and fellow servers as necessary
- I multitask during my day to complete side work, which includes silverware roll-ups, pouring side condiments, folding napkins, and cleaning etc.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Front Desk and Instructor
Vertex Climbing Center
09.2021 - 04.2022
- Responsible for assisting all customer needs
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Instructed an all women’s climbing group, I encourage and direct each individual to their fullest potential in the sport.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
Barista
Starbucks
03.2021 - 09.2021
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Controlled line and crowd with quick, efficient service.
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained regular and consistent attendance and punctuality.
Education
No Degree -
Santa Rosa Junior High
Santa Rosa, CA08.2017
High School Diploma -
Casa Grande High School
Petaluma, CA06.2016
Skills
- Excellent communication skills
- Safe Food Handling certificate
- Age Identification and Compliance
- Pair Food and Wine
- Very punctual
- Dependable
- Adapt quickly in new environments
- Dependable
- Adapt quickly in new environments
Rock Climbing and surfing
I found a passion for rock climbing in 2017 when I went to my local climbing gym. Instantly I was obsessed, with every ascent, my passion grew. Where strength meets strategy, I found myself conquering my fears and excelling quickly. I found many similarities in surfing. A strong mind to muscle connection is essential, plus the gratification I received was the same.
Timeline
Bartender
Portland Harbor Hotel & Diamonds Edge Restaurant and Marina, Great Diamond Island
01.2023 - Current
Server and Bartender
Saltwater Grille
04.2022 - 12.2022
Front Desk and Instructor
Vertex Climbing Center
09.2021 - 04.2022
Barista
Starbucks
03.2021 - 09.2021
No Degree -
Santa Rosa Junior High
High School Diploma -
Casa Grande High School
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