PROFESSIONAL SUMMARY
Overview
Work History
Education
Skills
Timeline

GIANNA MELEGH

Olive Garden
4
years of professional experience

Recent graduate with a B.A. in Hospitality, Sports, Events, and Tourism and hands-on experience in guest relations, front-of-house operations, reservations, and team leadership. Skilled in coordinating guest experiences, managing large parties, resolving concerns, and working in fast-paced environments. Organized, dependable, and detail-oriented with strong communication and multitasking abilities. Seeking an entry-level role in event planning, event coordination, or hospitality.

Work History

Lead Host

2 Years 6 Months
Olive Garden | 02.2024 - Current
  • Coordinate front-of-house operations, including reservations, waitlists, seating rotations, and table assignments.
  • Lead and train host team members on guest service, reservation systems, and restaurant procedures.
  • Coordinate with servers and management to accommodate large parties and special guest requests.
  • Resolve guest concerns professionally and work with management to identify effective solutions.

Cashier/Sales Associate

6 Months
CVS | 03.2023 - 09.2023
  • Provided friendly customer service, processed transactions, and assisted customers with product selection and rewards programs.
  • Addressed customer questions and concerns while maintaining a professional, service-focused environment.
  • Assisted with pharmacy checkout and prescription transactions as needed.

Front Desk / Personal Trainer

4 Months
Body Strong Life | 05.2022 - 09.2022
  • Managed front desk operations, including membership sign-ups, appointment scheduling, and client assistance.
  • Welcomed clients and helped create a positive, organized, and professional environment.
  • Opened and closed the facility and provided training support to clients.

Education

Bachelor of Arts - Hospitality, Sports, Events And Tourism Management

Montclair State University | Montclair, NJ | 05-2026

Skills

Guest Relations | Event & Guest Experience Support | Reservations & Scheduling | Large Party Coordination | Team Leadership & Training | Customer Service | Problem Solving | Organization & Time Management | POS & Payment Processing
Exceptional communication
Proficient in Word and Powerpoint

Timeline

Lead Host

Olive Garden
02.2024 - CurrentRead More

Cashier/Sales Associate

CVS
03.2023 - 09.2023Read More

Front Desk / Personal Trainer

Body Strong Life
05.2022 - 09.2022Read More

Montclair State University

Bachelor of Arts from Hospitality, Sports, Events And Tourism Management
Read More
GIANNA MELEGH