Gianna Mortman
Boca Raton,USA
Summary
Dynamic professional with a proven track record in customer service and management, complemented by extensive experience in cash handling and diverse roles. Exceptional communication skills and a flair for artistic design enhance customer satisfaction and operational efficiency. Demonstrated leadership in front desk and inventory management ensures seamless operations while fostering a collaborative environment. Committed to driving innovative solutions that promote creativity and stimulate sales growth.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Ice Cream Server
Carvel
06.2023 - 01.2024
- Processed sale transactions for cash, debit, and credit purchases.
- Artistic Skills when working on Cakes
- Problem Solved when having low inventory
- Informed management of low stock items prior to running out completely.
- Scooped and made products.
- Maintained a clean and organized workspace, ensuring a positive environment for customers and coworkers.
- Maintained menu knowledge to provide recommendations and answers to customer questions.
- Demonstrated excellent time management skills by handling multiple tasks simultaneously during busy shifts.
Front Desk Manager
Golds Gym
07.2020 - 12.2023
- Customer relations
- Sales
- Child Care Worker
- Shake Bar Barista
- Controlled cash and credit card payment transactions at front desk to successfully reduce errors.
- Scheduled Front Desk Shifts
- Trained new staff on correct procedures, compliance requirements, and performance strategies.
- Oversaw and managed the retail shop located inside the gym. Restocked apparel, rung up customers.
Cashier
Lenny’s Market
06.2022 - 08.2022
- Greeted customers and answered any questions they had about the store's products and services.
- Performed other duties as assigned by management.
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
- Scanned items and checked pricing on cash register for accuracy.
- Answered customers' questions and provided information on store procedures or policies.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
Education
Bachelors - Business Major
Florida Atlantic University
Boca Raton, FL04.2028
High School Diploma - undefined
Wayne Valley Highscool
Wayne, NJ06.2024
Skills
- Customer Service
- Cash Handling
- Inventory Management
- Communication
- Management Skills
- Professional appearance
- Artistic Designs
- Creativity and Innovations
- Organization
- Leadership
- Relationship building
- Working under pressure
- Cash handling
Certification
- National Honor Society
- High Honor Roll (Highschool)
- Treasurer of Future Business Leaders of America
- Deans List (College)
Timeline
Ice Cream Server
Carvel
06.2023 - 01.2024
Cashier
Lenny’s Market
06.2022 - 08.2022
Front Desk Manager
Golds Gym
07.2020 - 12.2023
High School Diploma - undefined
Wayne Valley Highscool
Bachelors - Business Major
Florida Atlantic University
Awards
National Honor Society, High Honor Roll, Treasurer of Future Business Leaders of America
Similar Profiles
Reed GareyReed Garey
Team Member at CarvelTeam Member at Carvel
Ricky SyphanthongRicky Syphanthong
Retail Store Manager at CarvelRetail Store Manager at Carvel
Emily ChanEmily Chan
Job Title at CarvelJob Title at Carvel
Holly BarbaHolly Barba
Intern at Center for Development and Student Success in Engineering & ComputingIntern at Center for Development and Student Success in Engineering & Computing
Anthony MustafovskiAnthony Mustafovski
General Manager/Main Maitre D, Events and Banqueting operations manager at The French Gazebo formerly AKA Kathy's GazeboGeneral Manager/Main Maitre D, Events and Banqueting operations manager at The French Gazebo formerly AKA Kathy's Gazebo