Gianna Padilla
Results-driven individual with a proven track record in cash handling and customer service. Known for strong collaboration and organizational skills, ready to contribute to team success and enhance guest experiences.
Work History
Cashier/Cook
1 Year- Processed customer transactions efficiently using POS systems.
- Prepared food items according to company standards and safety guidelines.
- Maintained cleanliness and organization in work areas for optimal efficiency.
- Assisted in training new team members on operational procedures and best practices.
- Achieved consistent work attendance as a full-time employee during sophomore and junior years. Balanced 8-hour shifts on school days with 16-hour shifts on weekends.
Host
5 Months- Greeted and seated guests promptly, ensuring a welcoming atmosphere.
- Managed reservation system to optimize table turnover and guest flow.
- Collaborated with servers to ensure timely service and customer satisfaction.
- Assisted with menu explanations, enhancing guest dining experience.
- Assisted in maintaining a clean dining environment by pre-bussing tables and efficiently running food during non-peak hours.
Server Trainer
7 Months- Trained new servers on menu items and service standards to ensure consistent customer experience.
- Monitored server performance, providing constructive feedback to enhance skills and efficiency.
- Facilitated role-playing scenarios to improve staff's communication and problem-solving abilities.
- Assisted in developing training materials and resources for onboarding processes.
- Delivered exceptional service as a server, recognized for efficiency and food-handling expertise.
Education
High School Diploma
- [3.4] GPA
- Extracurricular Activities: Freshman development program, Business and Marketing - student store cashier.
- [Key club] Member
Skills
Languages
Timeline
Host
Server Trainer
Cashier/Cook
Verrado Highschool
Nursery volunteer at CCV Verrado Church
On Sundays, a way to give back to my community, the love and kindness that people have showed me. I personally thought to myself, what a great way to show my appreciation and gratitude, so I decided to apply for a position where they need help the most( an underrated area) so I decided to work in the Nursery, and hopefully give back the kindness they have shown me.
Currently pursuing my bachelors in Elementary education at GCC community college
I have decided for mu future, I have the dream and passion to become a teacher, to show children; school is a very important topic, following your dreams is incredibly beautiful. Which is why, I am currently in school to pursue my Bachelors in Elementary education. In time, I am a full-time student at Glendale community college, with the hope to transfer to University, after my two years.