Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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GIanna Palacios

3660 St Rose Parkway #2106,NV

Summary

As a Shift Manager at Vegas Rose LLC, I excelled in elevating customer service and team performance through expert decision-making and effective employee training. My ability to handle cash accurately and motivate staff ensured operational excellence, showcasing my strong problem-solving skills and commitment to workplace safety.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Shift Manager

Vegas Rose LLC
03.2022 - Current
  • Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
  • Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
  • Trained and mentored new employees to maximize team performance.
  • Improved overall team performance by effectively delegating tasks and providing clear instructions.

Education

High School Diploma -

Liberty High School
Henderson, NV
05-2024

Skills

  • Cash Handling
  • Decision-Making
  • Customer service focus
  • Employee Training
  • Workplace Safety
  • Accurate money handling

Certification

ServSafe

Languages

Spanish
Professional Working

Timeline

Shift Manager

Vegas Rose LLC
03.2022 - Current

High School Diploma -

Liberty High School
GIanna Palacios