Gianna Robinson
Chicago,,IL
Summary
Detailed-oriented and dependable professional with experience in fast-paced environments. Strong organizational, communication, and administrative support skills. Seeking a Staff Assistant II role with American Airlines to support airlines operations and team coordinations.
Overview
8
8
years of professional experience
Work History
Cashier
Toyota
Lincolnwood, IL
03.2024 - 12.2024
- Processed high-volume financial transactions with 100% accuracy, ensuring compliance with company procedures
- Maintained and organized financial records, invoices, and documentation for daily operations
- Prepared daily reports and balanced registers, supporting accurate financial tracking and auditing
- Assisted with administrative tasks including emails communication, filing, scanning, and record management
- Coordinated with service and sales departments to ensure smooth operational workflow
- Resolved customer inquiries and payment discrepancies in a professional and timely manner
Sales Lead (Supervisor)
Aeropostale
Orland Park, IL
11.2022 - 03.2024
- Completed assigned job responsibilities efficiently to support daily store operations
- Supported the management team to achieve sales and grow the business, helping exceed sales targets
- Assisted with team coordination and shift support
- Performed POS transactions and executed supervisor functions, ensuring accurate sales processing
- Assisted with scheduling, shift coverage, and team coordination to support daily operations
Management Team Lead
CVS Pharmacy
Niles IL
10.2019 - 08.2021
- Supervised the store's crew through assigning, directing, and following up on all activities, increasing team productivity
- Communicated information both to and from store management and crew, improving workflow efficiency
- Assisted customers with their questions, concerns, and complaints, resolving issues promptly to enhance satisfaction
- Handled all customer relations issues in accordance with company policy and promoted a positive shopping experience for all CVS customers
Sales Associate
Kohl's
Lincolnwood, IL
11.2016 - 06.2019
- Processed customers transactions accurately and efficiently in a high-volume retail environment
- Maintained stockroom organization and supporting inventory management
- Assisted with daily store operations to ensure a smooth and organized workflow
Education
High School Diploma -
Mather High School
Skills
- Microsoft Office (Word, Excel, Outlook)
- Scheduling & organization
- Data entry & record keeping
- Communication & teamwork
- Multitasking in fast-paced environments
Languages
English
Timeline
Cashier
Toyota
03.2024 - 12.2024
Sales Lead (Supervisor)
Aeropostale
11.2022 - 03.2024
Management Team Lead
CVS Pharmacy
10.2019 - 08.2021
Sales Associate
Kohl's
11.2016 - 06.2019
High School Diploma -
Mather High School