Summary
Overview
Work History
Education
Skills
Timeline
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Gianna Rodriguez

Belleville,MI

Summary

Motivated professional dedicated to high efficiency in fast-paced, challenging environments. Demonstrates strong ability to learn quickly and apply new knowledge effectively. Proven track record of achieving results through skillful execution of tasks.

Overview

3
3
years of professional experience

Work History

Salon Receptionist

Tricho Salon and Spa
Ann Arbor, Michigan
09.2024 - 04.2025
  • Responsible for opening and closing the reception area each day according to set guidelines.
  • Greeted customers, answered phone calls and responded to emails in a timely manner.
  • Checked clients in and out,
  • Build friendly and professional relationships with my co-workers and new and pre-existing clients.
  • Updated client profiles regularly in order to maintain accurate records.

Store Manager

Forever 21
Taylor, Michigan
05.2024 - 10.2024
  • Responsible for all sales associates on the floor.
  • Handled customer complaints and inquiries in a timely manner.
  • Open and closed the building, money handling at the beginning and end of the day.
  • Managed sales throughout the day, writing down sales figures.
  • Managed daily banking activities such as deposits and withdrawals.
  • Recruited, trained and supervised new employees.

Guest Services Receptionist

Douglas J Aveda Institute
Ann Arbor, Michigan
10.2023 - 05.2024
  • Maintained an up-to-date knowledge of products, pricing, discounts, and special offers.
  • Updated guest profiles in the system as needed.
  • Assisted guests in making appointments, complaints, or any questions.
  • Worked over the phone to adjust, change, and move appointments for guests.
  • Open and closed the building, money handling at the end of the night.

Team Member

Target
Canton, Michigan
09.2022 - 10.2023
  • Crossed trained in three different areas, helping out where I could.
  • Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
  • Organized inventory shelves for easy access and maintenance of stock levels.
  • Worked in customer service, on the phone and in person.

Education

Associates of General Studies - Business

Wayne County Community College
Detroit, MI
06-2025

High School Diploma -

Canton Prepatory High School
Canton, MI
05-2024

Skills

  • Customer service
  • Professional communication
  • Appointment scheduling
  • Time management
  • Phone etiquette
  • Financial transactions
  • POS system operation
  • Front desk management
  • Attention to detail
  • Sales management
  • Strong organization
  • Multitasking Abilities
  • Recordkeeping and bookkeeping
  • Consumer relations

Timeline

Salon Receptionist

Tricho Salon and Spa
09.2024 - 04.2025

Store Manager

Forever 21
05.2024 - 10.2024

Guest Services Receptionist

Douglas J Aveda Institute
10.2023 - 05.2024

Team Member

Target
09.2022 - 10.2023

Associates of General Studies - Business

Wayne County Community College

High School Diploma -

Canton Prepatory High School

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