Summary
Overview
Work History
Education
Skills
Timeline
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Gianna Selles

Phoenix,AZ

Summary

Friendly and motivated bartender with expertise concocting cocktail drinks and alcoholic beverages. Familiar with numerous drinking-making techniques. Offering many years of experience in providing patrons with superior service.

Overview

4
4
years of professional experience

Work History

Bartender/Beverage Cart Attendant

Grand Canyon University Golf Course
Phoenix, AZ
03.2023 - Current
  • Greeted patrons promptly and cordially, exhibiting excellent guest service skills
  • Followed alcohol awareness procedures for preventing intoxication and dealing with intoxicated guests
  • Kept bar organized and clean during busy hours
  • Maintained safety and sanitation standards with firm enforcement amongst bar staff.
  • Checked identification cards for proof of age prior to serving alcohol beverages.
  • Balanced daily registers and generated sales reports for management.
  • Displayed and retained extensive knowledge of liquors, wines and entrees.

Front Desk Receptionist

Massage Envy Spa
Scottsdale, AZ
08.2023 - 09.2024
  • Answered multi-line phone system and managed calls by routing to proper extensions or taking messages.
  • Generated monthly reports summarizing sales activities, customer feedback surveys and other relevant data.
  • Handled payment processing and provided customers with receipts and proper bills and change.
  • Scheduled and confirmed appointments for clients and staff.
  • Maintained a clean and organized reception area to uphold company image.

Member Service Representative

Vasa Fitness
Phoenix, AZ
05.2022 - 01.2024
  • Enforced rules and regulations within the facility in order to maintain a safe environment
  • Assisted with marketing campaigns aimed at increasing membership base
  • Processed payments accurately and efficiently while maintaining confidentiality of financial information
  • Greeted members and guests in a friendly and professional manner
  • Provided guidance to new members on how to use gym equipment correctly
  • Answered phones promptly and directed calls appropriately

Orthodontic Assistant

Dunn Orthodontics
Phoenix, AZ
01.2023 - 04.2023
  • Kept patients' mouths dry with suction hose during orthodontic procedures
  • Bonded and placed bands and wires according to orthodontist specifications
  • Cleaned dental instruments and work areas in accordance with sterilization and disinfectant protocols

Outside Service Attendant

Grand Canyon University Golf Course
Phoenix, AZ
05.2021 - 06.2022
  • Utilized strong communication skills to provide clear instructions regarding safety procedures at the driving range
  • Demonstrated excellent customer service skills by greeting guests warmly and efficiently responding to their inquiries
  • Recorded scores for individual players participating in tournaments or leagues

Education

Health Care Administration -

Grand Canyon University
Phoenix, AZ, US
05.2026

Certification - Dental Assistant

American Institute of Dental Assisting
Mesa, AZ
05-2023

Skills

  • Sales Expertise
  • Suggestive Selling
  • Safe Serving Knowledge
  • Health codes compliance
  • New hire training

Timeline

Front Desk Receptionist

Massage Envy Spa
08.2023 - 09.2024

Bartender/Beverage Cart Attendant

Grand Canyon University Golf Course
03.2023 - Current

Orthodontic Assistant

Dunn Orthodontics
01.2023 - 04.2023

Member Service Representative

Vasa Fitness
05.2022 - 01.2024

Outside Service Attendant

Grand Canyon University Golf Course
05.2021 - 06.2022

Health Care Administration -

Grand Canyon University

Certification - Dental Assistant

American Institute of Dental Assisting

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