Gianna Tomassini
Charleston,South Carolina
Overview
5
5
years of professional experience
Work History
Supervisor
Bitty and Beau's Coffee
Charleston, SC
04.2024 - Current
- Worked with a team of employees with a wide range of disabilities
- Increased team productivity by setting clear expectations for employees
- Addressed problems within the team and provided support
- Oversaw daily operations of the shop, ensuring effective workflow and timely completion of tasks.
- Improved customer satisfaction with responses to inquiries, addressing concerns, and finding effective solutions.
Volunteer Mentor
CharlestonLIFE at College of Charleston
Charleston, SC
08.2023 - Current
- Guided mentees in overcoming challenges by sharing personal experiences and offering practical advice.
- Navigated Charleston together and offer support during the school year
- Promoted positive relationships between mentees and other peers and adults to encourage social resilience and connection.
- Identifying areas of improvement and adjusting mentorship approaches accordingly.
- Served as role model for mentees by demonstrating strong values and ethical standards.
Ice Cream Scooper
Sunshine Farm
Sherborn, Massachusetts
06.2022 - 08.2024
- Maintained friendly customer service during fast-paced operations
- Performed daily cleaning tasks, such as mopping floors, washing dishes, and sanitizing equipment
- Operated cash registers to process customer transactions accurately
- Trained new employees on store procedures
- Developed strong product knowledge to answer customer questions
- Managed time effectively during peak periods to provide fast service without compromising product quality or presentation.
Volunteer CIT
Camp Arrowhead
Natick, Massachusetts
07.2021 - 08.2024
- 1 on 1 aid for individuals with varying disabilities
- Assisted when needed in everyday tasks
- Participated in group activities
- Helped the staff in various activities as a CIT
- Assisted and led group activities
Volunteer Cheer Coach
Natick Youth Cheer
Natick, Massachusetts
09.2019 - 12.2019
- Assisted in coaching with a cheer team of 2nd graders
- Helped create a routine with motions and stunts
- Coached team when learning new skills
- Led the team through practices
- Provided constructive feedback to athletes, fostering an environment of growth and continuous improvement.
- Established a positive team culture that encouraged camaraderie and sportsmanship among athletes.
Education
Bachelor of Science - Psychology; Crime, Law, And Society
College of Charleston Honors College
Charleston, South Carolina05.2027
Skills
- Teamwork and Collaboration
- Adaptability and Flexibility
- Effective Communication
- Team Leadership
Timeline
Supervisor
Bitty and Beau's Coffee
04.2024 - Current
Volunteer Mentor
CharlestonLIFE at College of Charleston
08.2023 - Current
Ice Cream Scooper
Sunshine Farm
06.2022 - 08.2024
Volunteer CIT
Camp Arrowhead
07.2021 - 08.2024
Volunteer Cheer Coach
Natick Youth Cheer
09.2019 - 12.2019
Bachelor of Science - Psychology; Crime, Law, And Society
College of Charleston Honors College
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