Summary
Overview
Work History
Education
Skills
Timeline
Generic

Charlotte Scott

Boston,MA

Summary

Compassionate Psychology graduate with experience supporting children and adults with developmental and behavioral needs. Most recently served as a Shift Supervisor at Bitty & Beau’s Coffee, guiding adults with intellectual and developmental disabilities in an inclusive workplace. Skilled in behavior support, conflict resolution, and strengths-based coaching. Backed by years of childcare experience and academic training, I bring a holistic, empathetic approach to therapeutic and supportive care across diverse populations.

Overview

7
7
years of professional experience

Work History

Shift Supervisor

Bitty & Beau's Coffee
01.2024 - Current
  • Supported a neurodiverse team by providing individualized job coaching to adults with intellectual and developmental disabilities, promoting skill-building, autonomy, and confidence in the workplace.
  • Promoted a positive, strengths-based environment that emphasized dignity, empowerment, and teamwork.
  • Monitored staff compliance with health codes, ensuring high standards of cleanliness throughout the facility consistently met or exceeded expectations.
  • Contributed towards the production of coffee and food orders.

Nanny

Varying Employers
05.2018 - Current
  • Maintained constant presence during play activities to keep children safe.
  • Learned new household traditions, routines, and dietary practices quickly.
  • Established safe environment for play and developed activities to supplement learning.
  • Assisted school-age children with homework and school projects.
  • Conducted fun, engaging, and age-appropriate activities for children.

Member Experience Intern

Kiln Coworking Space
01.2024 - 09.2025
  • Served as the first point of contact for members and guests, creating a welcoming and professional environment for a diverse coworking community.
  • Assisted members with technical issues, space bookings, and general support, ensuring a smooth and productive work experience.
  • Prepared project presentations to support senior staff.
  • Maintained organization and cleanliness of shared spaces, ensuring that all areas met Kiln’s standards for functionality and aesthetic.
  • Developed strong interpersonal and problem-solving skills through daily interactions with entrepreneurs, creatives, and remote professionals.

Education

Bachelor of Science - Psychology

University Of Colorado
Boulder, CO
05.2024

Skills

  • Pediatric CPR and First Aid Training
  • Experience Supervising Adults with Disabilities
  • Food Safety Certified
  • Conscientious and Detail-Oriented
  • Conflict Resolution Techniques
  • Written and Verbal Communication Skills
  • Extensive Experience Working With Children

Timeline

Member Experience Intern

Kiln Coworking Space
01.2024 - 09.2025

Shift Supervisor

Bitty & Beau's Coffee
01.2024 - Current

Nanny

Varying Employers
05.2018 - Current

Bachelor of Science - Psychology

University Of Colorado
Charlotte Scott