Marjorie Brewer
Brooklyn,NY
Summary
Results-oriented Self-directed Time management Energetic Administrative Assistant with a good number years’ experience in high-level executive support roles Excellent organizational and skills with the ability to work in a multi-tasking environment that imposes deadlines. Ability to work independently with little or no supervision Excellent communication, inter-Personal and project management skills
Overview
17
17
years of professional experience
Work History
Shift Supervisor
Arc Mercer
Princeton, NJ
12.2024 - Current
- Improved residents' quality of life by creating personalized care plans and implementing them effectively.
- Sustained budgetary limits while ensuring adequate coverage through adept scheduling coordination.
- Arranged medical appointments and transportation, assisting staff in managing residents' health needs.
- Ensured accuracy of resident files and regulatory documents through diligent administrative oversight.
- Coached staff towards improved performance in their interactions with residents.
- Monitored care activities closely to uphold patient protection and infection control protocols.
- Encouraged independence in residents by supporting daily living skills and goal achievement.
- Executed behavior management strategies to foster positive outcomes in complex situations.
Assistant Residential Manager
Eihab Human Services
Brooklyn, NY
08.2023 - 12.2024
- Ensuring the development and implementation of all aspects of quality.
- Assisting the Residence Manager in creating an effective team.
- Assistant Manager with maintenance, are met per regulatory / policy requirements.
- Complying with other central agency departments such as Finance, Human Resources, Corporate Compliance, Medical
Direct Care Counselor
EIhab Human Services - Township of Howell, NJ
Howell, NJ
11.2018 - 03.2023
- This position is considered para-professional, non-exempt in nature, requiring specialized training to work with mentally and physically disabled individuals in living arrangements
Assistant Residential Supervisor
Oaks Integrated Care
Westhampton, NJ
03.2020 - 04.2021
- Ensured that the site assigned was operated effectively in compliance with the policies and procedures set by the Agency and governmental regulations.
- Monitored, as well as participated in as necessary, all scheduled and needed client appointments. Kept the Director informed of each consumer medical situation.
- Provided staff coverage in the event of a shortage Work on projects on an ongoing basis as assigned by the Residential Director directly.
- Managed the assigned staff and review performance on a regular basis: (annually, semi-annually etc.,)
Health Care Coordinator III, Emergency Dept
Novant Health/ Presbyterian Hospital
Charlotte, NC
03.2012 - 02.2013
- Utilized company software to maintain accurate records of services rendered and patient status.
- Effectively managed patient caseloads, ensuring prompt follow-up and necessary interventions.
- Developed partnerships with community organizations to support referrals and collaborative efforts.
- Regularly evaluated care plan effectiveness, making adjustments based on patient and provider feedback.
- Ensured up-to-date documentation of patient records in alignment with HIPAA requirements.
- Coordinated appointments and transportation for patients, enhancing access to medical services.
- Participated in developing care coordination policies, ensuring adherence to best practices.
- Optimized referral processes for specialists, significantly reducing wait times for treatments.
Novant Health
Charlotte, NC
01.2009 - 11.2010
- Instructed patients and families on medical diagnoses and treatment options.
- Collaborated with consulting physicians regarding care of patients.
- Developed strong rapport with colleagues and staff members, promoting teamwork within the workplace environment.
- Improved patient outcomes by developing comprehensive treatment plans tailored to individual needs.
Education
B.S - Science In Healthcare Management
University of Phoenix
Phoenix, AZSkills
- Healthcare compliance and law
- Operations management
- Patient safety and quality improvement
- Managed care and regulatory affairs
- Organizational development
- Staff training and supervision
- Emergency preparedness and risk analysis
- Health information systems
- Credentialing and privileging
- Drug utilization review
- Diagnostic services monitoring
- Prehospital trauma life support (PHTLS)
- Immunizations and pediatric emergency assessment
- Heartsaver CPR AED certification
- Teamwork and collaboration
- Customer service excellence
- Time management skills
- Attention to detail
- Multitasking capabilities
- Effective communication skills
- Critical thinking abilities
- Patient care assessment and relationship building
Timeline
Shift Supervisor
Arc Mercer
12.2024 - Current
Assistant Residential Manager
Eihab Human Services
08.2023 - 12.2024
Assistant Residential Supervisor
Oaks Integrated Care
03.2020 - 04.2021
Direct Care Counselor
EIhab Human Services - Township of Howell, NJ
11.2018 - 03.2023
Health Care Coordinator III, Emergency Dept
Novant Health/ Presbyterian Hospital
03.2012 - 02.2013
Novant Health
01.2009 - 11.2010
B.S - Science In Healthcare Management
University of Phoenix