GIANNI ROSA
Boston,MA
Summary
Human Services professional with experience supporting program operations, maintaining confidential documentation, tracking outcomes, and collaborating with multidisciplinary teams across public service, education, and healthcare settings. Skilled in project coordination, administrative operations, data tracking and reporting, compliance-focused documentation, stakeholder communication, and supporting program implementation. Dedicated to supporting mission-driven programs and bringing strong organizational, analytical, and communication skills to support project execution.
Overview
10
10
years of professional experience
Work History
One to One Paraprofessional
Tynan Elementary School
Boston, MA
09.2025 - Current
- Supported program operations by coordinating individualized services, implementing structured support plans, and monitoring participant progress within a public education setting.
- Maintained accurate program records, tracked performance data, and prepared documentation to support program evaluation and team decision-making.
- Coordinated communication among multidisciplinary school teams, families, and stakeholders to support successful program implementation and service delivery.
- Supported crisis response efforts, documented incidents, and communicated outcomes to ensure compliance with established procedures and safety protocols.
- Assisted with implementation, tracking, and documentation of individualized services plans to support program goals and participant outcomes.
Support Service Provider
Tarian Group, Boston Children's Hospital
Boston, MA
02.2023 - 12.2025
- Coordinated daily service activities and client support needs within a healthcare-affiliated environment requiring organization, communication, and attention to confidentiality.
- Assisted with service coordination, communication workflows, and accessibility support to promote effective program delivery.
- Monitored service needs, maintained accurate records, and communicated updates to support continuity of services.
Paraprofessional
Bradley Elementary School
East Boston, MA
01.2024 - 07.2025
- Managed program documentation, maintained tracking systems, and recorded outcomes to support reporting and continuous improvement.
- Implemented and supported IEP-driven service plans in collaboration with multidisciplinary educational teams.
- Collaborated with teachers, specialists, and families to ensure consistent implementation of support strategies.
- Assisted with behavioral de-escalation and crisis response in a structured educational environment.
Special Education Paraprofessional
Shore Educational Collaborative
Chelsea, MA
10.2023 - 01.2024
- Provided behavioral and programmatic support services in a structured alternative education setting.
- Maintained compliance-focused documentation, incident reports, and service records to support program accountability and operational requirements.
- Collaborated with interdisciplinary team members including educators, counselors, and support staff to coordinate individualized student service plans.
- Assisted in crisis intervention and de-escalation in a high-needs environment requiring rapid decision-making.
- Monitored student behavior and communicated observations to support ongoing service planning and coordination.
Behavioral Therapist
Beacon ABA Services
Boston, MA
08.2022 - 02.2023
- Implemented behavior intervention plans as part of coordinated clinical treatment programs.
- Collected, analyzed, and maintained program data to support reporting, evaluation, and continuous improvement initiatives.
- Assisted with emotional regulation strategies and crisis de-escalation to support client stability and safety.
- Collaborated with supervising clinicians to ensure consistent implementation of treatment protocols and service coordination.
- Supported coordination of care objectives through communication of behavioral trends and client progress.
Front Desk Agent
Residence Inn Providence
Providence, RI
12.2021 - 06.2022
- Managed high-volume client interactions and front office coordination in a fast-paced healthcare-adjacent environment
- Maintained confidential guest records and scheduling systems with accuracy and professionalism
- Provided real-time support and coordination for clients in time-sensitive and high-stress situations
- Coordinated communication between multiple departments to resolve client needs and support service delivery efficiency
- Demonstrated strong organizational, communication, and multitasking skills in a high-pressure environment
Research Intern
Pfizer Research Technology Center
Cambridge, MA
09.2016 - 06.2018
- Supported research operations through documentation management, data organization, and coordination of team workflows to support operational goals.
- Maintain accurate records, tracked project information, and utilized Microsoft Excel and Word to support reporting and information management processes.
- Assisted it's data collection, organization, and analysis to support project evaluation and informed decision-making.
- Collaborated with multidisciplinary teams to coordinate project activities, communicate updates, and support completion of research objectives.
- Ensured accuracy and compliance in documentation processes while managing sensitive information.
Education
Master of Science - Applied Psychology Candidate
Northeastern University
MA12 2026
Bachelor of Arts - Psychology, Political Science
Providence College
Providence, RI5 2022
High School Diploma - US
Cristo Rey High School
MA6 2018
Skills
- Project Coordination & Implementation
- Program Operations & Support
- Data Tracking & Reporting
- Documentation Management
- Data Tracking & Analysis
- Administrative Operations
- Crisis Intervention & Conflict Resolution
- Stakeholder Communication
- Policy & Procedure Compliance
- Meeting Coordination
- Microsoft Office Suite (Excel, Word, Powerpoint)
Timeline
One to One Paraprofessional
Tynan Elementary School
09.2025 - Current
Paraprofessional
Bradley Elementary School
01.2024 - 07.2025
Special Education Paraprofessional
Shore Educational Collaborative
10.2023 - 01.2024
Support Service Provider
Tarian Group, Boston Children's Hospital
02.2023 - 12.2025
Behavioral Therapist
Beacon ABA Services
08.2022 - 02.2023
Front Desk Agent
Residence Inn Providence
12.2021 - 06.2022
Research Intern
Pfizer Research Technology Center
09.2016 - 06.2018
High School Diploma - US
Cristo Rey High School
Bachelor of Arts - Psychology, Political Science
Providence College
Master of Science - Applied Psychology Candidate
Northeastern University