Summary
Overview
Work History
Education
Skills
Languages
Timeline
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GIANNI TRUJILLO

Ontario,United States

Summary

I am really good at team collaboration and leadership, I enhance team efficiency and customer satisfaction at every job People-oriented Leader successful at executing new initiatives. Committed to creating workplace culture consistent with organization's mission and values. Continuously evaluates operations for safety concerns and implements strategies to reach targets.

Overview

2
2
years of professional experience

Work History

Loader

UPS
Ontario, CA
11.2024 - Current
  • Inspected merchandise for damages prior to loading onto trucks.
  • Provided assistance to co-workers when needed throughout the day including but not limited to lifting heavy objects and packing boxes.
  • Adhered to all safety regulations while handling hazardous materials such as aerosols or flammable liquids.
  • Loaded and unloaded trucks
  • Stacked boxes, crates, containers, and other materials on pallets, shelves, or racks in an orderly manner according to company standards.
  • Ensured all items were securely fastened in the truck bed or trailer to prevent damage during transport.

Shift Leader

Taco Bell
Eastlake, CA
11.2023 - 12.2024
  • Monitored inventory levels and ordered supplies as needed.
  • Ensured staff was properly trained on all aspects of their job duties, including safety protocols.
  • Handled customer inquiries in a timely manner while providing accurate information regarding menu items and promotions.
  • Resolved customer complaints promptly and professionally.
  • Analyzed sales data to identify trends and areas for improvement.
  • Enforced safety guidelines among staff members in order to prevent accidents or injuries from occurring on the premises.
  • Monitored employee performance and provided feedback for improvement.
  • Assisted in training new employees on shift operations.
  • Monitored employee performance to ensure compliance with company policies and procedures.
  • Evaluated employee performance, delivering individualized feedback and praise.
  • Checked orders for quality and completeness.

Busser

KICK BACK JACK CO
Upland, CA
04.2023 - 11.2023
  • Bussed and reset tables in an orderly fashion.
  • Provided assistance to other bussers or waitstaff when needed.
  • Followed all safety regulations while carrying heavy trays or dishes to the kitchen.
  • Took initiative to help others whenever necessary.
  • Maintained a friendly attitude towards customers at all times.
  • Delivered food orders to tables in a timely manner according to company standards.
  • Assisted servers with stocking supplies, setting up for service and cleaning duties.
  • Greeted customers and answered questions about menu items.
  • Greeted customers to seat patrons at tables according to availability and customer preferences.

Volunteer

A Lot Of Good Thrift Store
Upland, United States
03.2023 - 05.2023
  • Assisted with special events or programs
  • Maintained clean, neat and operational facilities to serve program needs
  • Used strong interpersonal communication skills to convey information to others

Education

High School -

Upland High School
Upland, CA
07.2023

Some College (No Degree) - Computer And Information Sciences

California Polytechnic State University, Pomona
Pomona, CA

Skills

  • Team Collaboration
  • Attention to Detail
  • Communications
  • Ability to handle stressful situations
  • Level headed
  • Production leadership
  • Cash handling
  • Shift leadership
  • Team motivation
  • Staff training and development
  • Customer service management
  • Complaint resolution
  • Employee recognition
  • Empathy and patience
  • Telephone etiquette
  • Relationship building
  • Decision-making
  • Leadership qualities

Languages

Spanish, Professional Working

Timeline

Loader

UPS
11.2024 - Current

Shift Leader

Taco Bell
11.2023 - 12.2024

Busser

KICK BACK JACK CO
04.2023 - 11.2023

Volunteer

A Lot Of Good Thrift Store
03.2023 - 05.2023

High School -

Upland High School

Some College (No Degree) - Computer And Information Sciences

California Polytechnic State University, Pomona

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GIANNI TRUJILLO