Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Certification
Timeline
Generic

Giannie Restivo

Montgomery,NY

Summary

Proven expertise in food service and hospitality, honed at City Winery Hudson Valley, where I elevated customer satisfaction through exceptional service and relationship building. Skilled in menu presentation and adept at creating positive environments, as demonstrated in volunteer work. Achievements include significantly enhancing repeat business by prioritizing customer needs and maintaining high service standards.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Restaurant Service Assistant

City Winery Hudson Valley
Montgomery, NY
05.2021 - Current
  • Performed opening and closing duties as assigned, such as setting up the sales floor for business hours.
  • Handled customer inquiries in a courteous and professional manner.
  • Used company-approved cleaning supplies to sanitize kitchen areas.
  • Provided excellent customer service to ensure repeat business.
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
  • Resolved customer complaints promptly and efficiently.
  • Filled trays with food, utensils, napkins and condiments to provide diners with meals and accessories.
  • Checked tables and removed all dishes, glassware and utensils when guests finished meals.
  • Cleaned and sanitized menus, tables and chairs when appropriate.
  • Participated in ongoing training to enhance job skills and knowledge.

Volunteer

Regional Food bank
Montgomery, NY
09.2024 - 10.2024
  • Collaborated with other volunteers to create a positive work environment.
  • Developed and implemented fundraising approaches to raise money for cause.

Education

High School Diploma -

Valley Central High School
Montgomery
06-2023

Some College (No Degree) - Radiation Therapy Technology

Manhattan University
Bronx, NY

Skills

  • Table setting and bussing
  • Menu presentation
  • Relationship building
  • Food service
  • Hospitality
  • Meeting deadlines
  • Customer assistance

Affiliations

  • Enjoys hiking
  • Trying new foods
  • Cooking
  • exercising

Accomplishments

  • Honor Roll 2019-2023
  • Deans List Fall 2023-Spring 20204
  • Presidential Scholarship August 2023
  • Commuter grant August 2023

Certification

  • CPR/ First Aid Certified

Timeline

Volunteer

Regional Food bank
09.2024 - 10.2024

Restaurant Service Assistant

City Winery Hudson Valley
05.2021 - Current

High School Diploma -

Valley Central High School

Some College (No Degree) - Radiation Therapy Technology

Manhattan University

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Giannie Restivo