Resourceful professional with a versatile background in cake design and business operations. Known for exceptional customer orientation and reliability, ready to leverage skills in driving operational efficiency and boosting customer satisfaction.
Overview
19
19
years of professional experience
Work History
Owner/Operator
Mia Luna Cake Co
Carrollton, TX
01.2015 - 10.2025
Developed and implemented creative cake designs, enhancing customer satisfaction and brand reputation.
Managed daily operations, ensuring efficient workflow and high-quality product output.
Established supplier relationships, optimizing ingredient sourcing for cost-effective production.
Collaborated with local businesses for event catering opportunities, expanding client base significantly.
Managed day-to-day business operations.
Increased customer satisfaction by providing high-quality services and timely communication.
Cake Decorator
Cakes For All
Carrollton, TX
02.2011 - 11.2014
Designed intricate cake decorations using fondant, icing, and edible embellishments.
Collaborated with clients to create custom cake designs that align with event themes.
Mentored junior decorators in advanced decorating techniques and best practices.
Implemented quality control measures to ensure consistency in design and taste.
Assistant Manager
La Rossette Bakery
Richardson, TX
08.2006 - 02.2009
Led daily operations to ensure efficient workflow and product quality standards.
Supervised day-to-day operations to meet performance, quality and service expectations.
Maintained a clean, safe, and organized store environment to enhance the customer experience.
Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Generated repeat business through exceptional customer service.