Summary
Overview
Work History
Education
Skills
Professional Achievement
Certification
Accomplishments
Languages
Timeline
Generic

Giannina Del Valle

Summary

Dedicated Human Resources professional, skilled and polished with over 20+ years of experience overseeing and providing operative support to all levels of management and subordinate staff. High degree of integrity with a flawless record of confidentiality. Adaptable to changing situations and employee relations issues. Expertise in problem solving, mediation and investigating. Skillfully detail oriented when multi-tasking. Highly efficient in time-critical situations.

Overview

29
29
years of professional experience
1
1
Certification

Work History

Human Resources Medical Recruiter

University of Miami- UHealth
11.2021 - Current
  • Partner with department hiring managers to build recruitment strategies that meet staffing needs
  • Sourcing and recruiting top talent
  • Coordinate strategic planning meetings with departments in order to determine current and future recruitment needs
  • Develop a thorough understanding and business acumen for each area, and translates knowledge into a recruitment strategy
  • Develop and proposes solutions and strategies to overcome recruitment obstacles in competitive labor market: to include new ad campaigns, college and job fair recruitment, establishing and building long-term relationships/networks with outside agencies, professional organizations and associations in which candidature belong/associate
  • Partner with compensation and our internal customers to overcome recruitment obstacles and resolve these challenges
  • Pre-screens, interviews, and suggests top candidate pool from recruitment efforts for departments to review and consider
  • Schedule and manage interview through selection process to include offer letter, new hire paperwork, drug screen and background check process
  • Collaborates with external departments and staff (i.e
  • Compliance Specialist etc.) in coordinating the hiring procedures for employees sponsored on Green Cards, H-1 B, J-1, and TN visas
  • Conduct talent searches through online applicant tracking system
  • Create, write, and review competitive advertising for print and on line campaigns by collaborating with outside advertising agency and UM's Marketing Department
  • Conduct searches and tracks applicant data throughout interview process, using the appropriate software
  • Provides reporting as necessary
  • Ensures all positions submitted are accurate and posted within the established timeframe
  • Provide excellent customer service on a daily basis to all departments
  • Consult with departments on areas of recruitment, required documentation, and process flow as needed
  • Partners with other Human Resources functions in order to review and resolve recruitment issues
  • Interprets recruitment, retention and other related policies as needed
  • Provide back-up support to other recruitment team members

Human Resources

FEDEX GROUND
07.2014 - 11.2021
  • Process terminations and investigations
  • Full cycle Recruitment /Interviews/ Orientations
  • Team building and Engagement with employees and upper management
  • Focus on Retention
  • Involved in day to day Employee Relations issues, managing and providing support
  • Promote Diversity and Inclusion
  • Assists with department activities and arranged several functions within budget
  • Provides effective supervision of staff giving direction, support, mentoring, and professional development
  • Enforced company policy and procedures relating to all phases of human resources activity
  • Facilitated the criminal background check process for new hires
  • Work closely with management on employee policies and procedures
  • Acted as liaison between employees and insurance carriers to resolve problems and clarify benefits
  • Updated key human resource metrics, including turnover and terminations, using reporting tools on the HRMS database
  • Participates in office staff meetings
  • Engage with upper management and advise on best practices
  • Explain employee compensation, benefits, schedules, working conditions and promotion opportunities
  • Handled understaffing, disputes, terminations and administering disciplinary procedures
  • Managed BCSA and Mock Tests flawlessly
  • Assists management in identifying training needs for employee professional development
  • Established and maintained open lines of communication with management at all times
  • Fedex Cares Coordinator; coordinated several volunteer events throughout Fedex stations to give back to the community (Homeless shelters)
  • Other duties as assigned

HR/Account Executive Manager

HARTE-HANKS
03.2003 - 09.2013
  • Recruitment/ Interviews/ Orientations/ Payroll
  • Visiting Clients and Job Sites
  • Creating and managing all aspects of administrative resources and logistics
  • Managing 100+ client accounts, sourcing and submitting invoice(s)
  • Ability to handle multiple assignments and prioritize workflow with attention to detail and time sensitive information
  • Meeting with clients weekly and oversaw sales forecasting, goal setting and performance reporting for all accounts
  • Coordinating between departments and operating units in resolving day-to-day administrative and operational problems
  • Created proposals for new and repeat clients business transactions
  • Advises management on application of relevant classification standards
  • Updates and develops new job descriptions, performance evaluation standards and instruments
  • Manages the processing for all personnel and payroll actions
  • Designed and created advertising proposals weekly for new and existing clients

Assistant Director Sales & Catering

MARRIOTT HOTELS
03.2000 - 02.2003
  • Management of Event Operations associated with Banquets, Event Services
  • Verifies meeting and event rooms/space are set according to event documentation (Banquet Event Orders, resumes, etc.) and customer requirements
  • Leads shifts and actively participates in the servicing of events
  • Adheres to and reinforces all standards, policies, and procedures (Core Deliverables, SOPs, LSOPs, etc.)
  • Assists in maintaining the inventory of function room amenities
  • Attends and participates in all pertinent meetings (e.g., Daily Stand Up, BEO, Staff, Forecast, Department and Intradepartmental)
  • Attends pre-event/pre-convention meetings as needed to understand group needs
  • Communicates critical information to the Banquet, Event Services and Event Technology teams
  • Conducts room function inspections prior to each event to ensure the room is set according to specifications
  • Delegates tasks to ensure room sets are 'on time' and meet Event Management Standards
  • Verifies employee awareness of the event phase portion of the Event Satisfaction Survey and Guest Satisfaction Scores
  • Maintains attendance log for Banquet, Event Service and Event Technology employees
  • Manages departmental inventories and assets including par levels and maintenance of equipment

Human Resources Specialist

MALCA ENTERPRISES
01.1996 - 03.2000
  • Anticipates, originates, implements, and manages human resources policies, procedures and standards for the office
  • Full cycle recruitment, research, analyze, develops, and recommends policies, procedures and standards
  • Advises management on personnel matters
  • Assists the Chief in the formulation, implementation and assessment of office practices, policies and procedures
  • Maintains liaison with the Court Personnel Management Division and secures and maintains current information in the fields of personnel and employee travel
  • Handles inquiries from probation personnel and the public and maintains confidentiality of sensitive matters and involved in employee relation issues
  • Provides technical advice and assistance utilizing the Human Resource Management Information System (HRMIS) on benefits, leave, performance appraisals, pay, recruitment, and retirement
  • Develops and administers procedures for recruitment and selection of applicants for employment
  • Schedules, validates and supervises the administration of job-related aptitude and skills tests
  • Conducts new employee orientation and exit interviews
  • Advises management on application of relevant classification standards
  • Updates and develops new job descriptions, performance evaluation standards and instruments
  • Manages the processing for all personnel and payroll actions
  • Works with management to address current and potential employee relations issues
  • Assures that practices comply with the Equal Employment Opportunity and Employee Dispute Resolution Plan and grievance and adverse action procedures
  • Develops and maintains fair employment policies and practices and ensures timely completion of annual fair employment practices information
  • Maintains local personnel records including benefits, pay, performance appraisals, leave, and workers compensation

Education

Human Resources Management -

University of Miami
07.2023

Business Administration/Communications -

MDC
01.1998

Diploma -

Sunset Senior High
06-1996

Skills

  • Recruitment, Interviews, Onboarding
  • Compensation and Benefits
  • Process Terminations
  • Reinforce policies and procedures
  • Promote Diversity and Inclusion
  • HR Compliance/FMLA/ADA/EEO/WC/I9
  • MS Office/Word/Excel/Outlook/PowerPoint
  • HR Systems
  • Team building/Engagement
  • Sourcing and Selecting Candidates
  • Business mediation/Retention
  • Workday/SharePoint/Ehire/PeopleSoft/BrassRing
  • Investigations
  • Outreach events

Professional Achievement

Published Author

Certification

HRM, SHRM-CP, Talent Management, 7 Trends Shaping HR, Navigating Title VII Compliance amid recent DEI Policy Changes, Diving Deeper Into Affirmative Action and Federal Contractor Compliance, HR Recruiting Communication Strategies to Attract and Retain Top Talent, Human Resources Foundations.

Accomplishments

Personal: Published Author

Work: HR Professional (award) HR Star (award)

Bravo Zulu (award) HR Station of the year (award)

Languages

English
Spanish

Timeline

Human Resources Medical Recruiter

University of Miami- UHealth
11.2021 - Current

Human Resources

FEDEX GROUND
07.2014 - 11.2021

HR/Account Executive Manager

HARTE-HANKS
03.2003 - 09.2013

Assistant Director Sales & Catering

MARRIOTT HOTELS
03.2000 - 02.2003

Human Resources Specialist

MALCA ENTERPRISES
01.1996 - 03.2000

Business Administration/Communications -

MDC

Human Resources Management -

University of Miami

Diploma -

Sunset Senior High

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Giannina Del Valle