Gianny Gil
Lehigh Acres
Summary
Dynamic Membership Sales Associate at Skyzone with a proven track record in up-selling strategies and exceptional customer service. Successfully developed innovative sales techniques that boosted monthly revenue. Adept at multitasking in high-pressure environments while maintaining reliability and accuracy in transactions. Committed to enhancing customer satisfaction through effective communication and problem resolution.
Overview
1
1
year of professional experience
Work History
Membership Sales Associate
Skyzone
06.2024 - 04.2025
- Provided exceptional customer service, resolving issues promptly and professionally.
- Developed innovative sales techniques, resulting in increased monthly revenue for the company.
- Conducted market research to identify trends, enabling strategic adjustments to sales approach as needed.
- Delivered informative presentations at community events or professional organizations meetings.
- Managed high volumes of transactions during peak hours, maintaining accuracy and efficiency under pressure.
- Handled returns and exchanges efficiently, adhering to store policies while maintaining a focus on customer satisfaction.
- Contributed to sales goals by upselling promotional items during the checkout process.
- Processed various forms of payment accurately, including cash, credit cards, checks, and gift cards.
Cafe Worker
Skyzone
06.2024 - 04.2025
- Maintained a clean and organized café environment, adhering to health and safety regulations.
- Managed cash register transactions accurately, ensuring proper handling of cash and credit card payments.
- Wiped, sanitized and maintained floors, facility, and equipment to adhere with company standards and procedures.
- Handled high-pressure situations calmly while multitasking effectively to maintain optimal productivity levels during busy periods.
Education
East Lee County High School
Lehigh Acres, FLSkills
- Up-selling strategies
- Customer service
- Listening skills
- Multitasking
- Reliability
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Membership Sales Associate
Skyzone
06.2024 - 04.2025
Cafe Worker
Skyzone
06.2024 - 04.2025
East Lee County High School
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