Kaija Purvis-Tomassetti
Norwich
Summary
Driven sales associate with strong cash handling and customer service skills. Known for enhancing customer engagement and achieving team sales targets in a fast-paced retail environment.
Overview
4
4
years of professional experience
Work History
Full Time Customer Sales Associate
Stop and Shop Supermarket
2023.09 - Current
- Assisted customers in selecting products and providing recommendations based on preferences.
- Processed transactions efficiently at point-of-sale systems, ensuring accuracy in cash handling.
- Maintained product displays and organized inventory to enhance customer shopping experience.
- Collaborated with team members to achieve daily sales targets and improve store performance.
- Supervise cashiers, online pickup associates, and frontend services.
- Cash handling, till audits, and glory experience.
- Multi-tasking in a fast paced environment.
Overnight Stocker
Walmart
2023.04 - 2023.08
- Restocked shelves efficiently to ensure product availability and improve customer experience.
- Organized stockroom to optimize space and streamline inventory management processes.
- Collaborated with team members to maintain clean and safe working environment.
- Conducted inventory audits to verify stock levels and reduce discrepancies.
Cashier
Dollar Tree Department Store
2022.08 - 2023.03
- Processed transactions efficiently using POS systems to ensure accurate cash handling.
- Assisted customers with inquiries and product selections, enhancing overall shopping experience.
- Maintained cleanliness and organization of checkout area, promoting a welcoming environment.
- Collaborated with team members to manage inventory levels and restock merchandise promptly.
Education
High School Diploma -
Southington High School
Southington, CT2022-06
Skills
- Cash register operation
- Up-selling strategies
- Suggestive selling
- Cross-selling tactics
- POS terminal operation
- Merchandise rotation
- Credit card processing
- Interpersonal communications
- Goal-oriented mindset
- Customer engagement
- Customer retention strategies
- Cash handling experience
- Customer service
- Customer assistance
- Money handling
- Flexible schedule
- Problem-solving
- Stock replenishment
- Retail store operations
- Phone etiquette
- Stocking and receiving
- Sales expertise
- Teamwork and collaboration
- Friendly and outgoing
- Customer follow-up
- Cash drawer balancing
- Order processing
- Merchandise display
- Transaction processing
- Self-checkout assistance
- Dispute mediation
- Policy and procedure adherence
- Store opening and closing
- Shelf stocking
- Verbal and written communication
- Time management
- Professional appearance
- POS system operations
- Interpersonal and written communication
- Relationship building
- Account assistance
Timeline
Full Time Customer Sales Associate
Stop and Shop Supermarket
2023.09 - Current
Overnight Stocker
Walmart
2023.04 - 2023.08
Cashier
Dollar Tree Department Store
2022.08 - 2023.03
High School Diploma -
Southington High School