Giao Nguyen
Hollywood,FL
Summary
I am hardworking and passionate with a positive attitude to seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Dramma free and I willing to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Salon Manager ( Full Time )
Nail Technician
Anderson & Cole Salon
09.2023 - 06.2024
- Optimized work shifts, managed staff schedules, and ensured adequate coverage during peak hours to maintain exceptional customer service levels.
- Resolved customer concerns promptly and efficiently to maintain a strong reputation within the local community.
- Ensured a clean and sanitary workspace, adhering to industry hygiene standards and practices.
- Educated clients on proper nail care maintenance, helping them extend the life of their treatments between appointments.
- Oversaw schedule to manage appointments of new and existing clients.
- Registered customer information on database to enable tracking history and maintain accurate records.
- Boosted salon revenue by upselling additional services and retail products to clients.
Nail Specialist ( Full Time )
Tipsy Nail & SALONBAR
Dania Beach, FL
01.2022 - 08.2023
- Showcased versatility in skillset offering gel polish application, dip powder system mastery which led to increased clientele base.
- Implemented a rewards program for loyal clients, encouraging repeat business and increasing overall salon revenue.
- Ensured a clean and sterile environment by adhering to strict sanitation procedures for tools and workstations.
Medical Conference Assistant ( Part Time )
Worldheath.net
A4M Las Vegas
12.2022 - 12.2022
- Facilitated communication between teams handling catering, audio visual and room setup.
- Oversaw conference rooms, directed visitors, managed reservation system, answered questions and coordinated with vendors.
- Administered post-conference surveys to gather feedback for continuous improvement in future events.
- Achieved revenue targets by proactively selling conference services to potential clients.
Salon Receptionist (full Time)
Toi Spa
Hollywood, FL. Fort Lauderdale FL
02.2021 - 11.2021
- Consistently kept reception area clean and tidy and maintained presence at desk area.
- Kept track of inventory levels for retail products, alerting management when reordering was necessary to avoid stockouts.
- Enhanced customer satisfaction by promptly greeting clients and efficiently managing appointments.
- Facilitated smooth transactions, accurately processing payments and maintaining balanced cash registers daily.
School Receptionist ( Part Time )
VUS Nguyen Chi Thanh
Distric 5 Ho Chi Minh City Vietnam
01.2019 - 12.2019
- Collaborated with administrators to plan and execute successful school events, such as open houses and conferences.
- Facilitated efficient meeting scheduling between school staff, parents, and students as needed.
- Enhanced parent-teacher communication by efficiently managing phone calls and email inquiries.
- Supported front-office operations during peak times through cross-training in various administrative functions.
Sales Agent ( Part Time)
Taxi, Sims Cards Boot Inside The Airport
Tan Son Nhat Airport Viet Nam
01.2017 - 04.2018
- Self-motivated, with a strong sense of personal responsibility.
- Worked well in a team setting, providing support and guidance.
- Worked flexible hours across night, weekend, and holiday shifts.
Education
Development Economics And International Development
Van Hien University
Viet NamSkills
- Customer Service
- Employee Development
- Decision-making skills
- Problem-solving skills
- Business Development
- Appointment Scheduling
- Content Marketing
Languages
Vietnamese
Native or Bilingual
English
Native or Bilingual
Chinese (Mandarin)
Limited Working
Spanish
Limited Working
Timeline
Salon Manager ( Full Time )
Nail Technician
09.2023 - 06.2024
Medical Conference Assistant ( Part Time )
Worldheath.net
12.2022 - 12.2022
Nail Specialist ( Full Time )
Tipsy Nail & SALONBAR
01.2022 - 08.2023
Salon Receptionist (full Time)
Toi Spa
02.2021 - 11.2021
School Receptionist ( Part Time )
VUS Nguyen Chi Thanh
01.2019 - 12.2019
Sales Agent ( Part Time)
Taxi, Sims Cards Boot Inside The Airport
01.2017 - 04.2018
Development Economics And International Development
Van Hien University