GIAO PHAN
SACRAMENTO,CA
Summary
Efficient Office Assistant with 10 years of experience answering high-volume calls and in-person inquiries. Diligent, respectful attitude to dealing with clients and colleagues. Flexible and hardworking approach to streamlining internal processes.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Office Assistant
Quang Trung university in Viet Nam
Quy Nhon, Viet Nam
10.2007 - 01.2021
- Answered phone calls and welcomed visitors to office.
- Organized files, developed spreadsheets, faxed reports and scanned documents to improve organizational workflow.
- Greeted visitors or callers to handle questions or direct to appropriate staff.
- Collected and coded various documents to prepare for filing, storage and processing.
- Offered diverse clerical support to office team members, managed correspondence, answered telephone calls and tracked documentation.
- Greeted visitors, determined their needs and directed them to the appropriate personnel.
- Maintaining files, storing certificates, degrees and of student records.
- Performed date entry tasks with accuracy and speed utilizing MS Office applications such as MS Word, Excel, PowerPoint.
- Keeping an inventory of office supplies and ordering new materials as needed.
Education
Bachelor of Arts - English
Quy Nhon University
Viet Nam06-2006
Skills
- Organization
- Data Entry
- Supply management
- Bookkeeping
- Problem solving
- Word processor
- Front office
- Phone calls
- Scheduling
- Communication skills
- MS office
- Administrative tasks
Languages
Vietnamese
Full Professional
English
Professional
Certification
- Valid California driver liscense, class C
- Typing Certificate
- Certificate of Completion Computer Basics, Word Basics, Excel Basics
- Introduction to Early Childhood Education Completion
- Paraeducator Proficiency Exam Certification
- English university degree
- University transcript
- CPR certificate
Affiliations
- I like reading English books, and attending short online courses to improve my knowledge in different fields.
- I like charity and volunteer work.
- I like traveling and meeting new people.
Timeline
Office Assistant
Quang Trung university in Viet Nam
10.2007 - 01.2021
Bachelor of Arts - English
Quy Nhon University
- Valid California driver liscense, class C
- Typing Certificate
- Certificate of Completion Computer Basics, Word Basics, Excel Basics
- Introduction to Early Childhood Education Completion
- Paraeducator Proficiency Exam Certification
- English university degree
- University transcript
- CPR certificate
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