Tina Prudenti Urban
Holbrook,NY
Summary
Personable clerical assistant capable of contributing to team projects while demonstrating individual leadership and success in data entry, financial management and administrative support.
Professional with keen eye for detail and history of effective administrative support. Known for ensuring smooth office operations through effective organization and thorough communication. Proven ability to collaborate with team members and adapt to changing needs, with strong skills in recordkeeping and time management.
Overview
12
12
years of professional experience
Work History
Office Assistant
Western Suffolk BOCES - James E. Allen Elementary
02.2024 - Current
- Managed daily office operations, ensuring efficient workflow and timely task completion.
- Implemented filing systems that increased document retrieval speed and accuracy.
- Assisted in preparing reports and presentations, enhancing team communication effectiveness.
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Enhanced office efficiency by managing files, and maintaining a clean workspace.
- Expedited document processing with accurate data entry and timely filing.
- Prepared and edited documents to produce precise, accurate and professional communication.
- Achieved high levels of accuracy in data entry tasks while adhering to strict deadlines.
- Supported executive staff with reports, staff packets and student records when needed.
- Improved data accuracy, entering and updating records in database with keen eye for detail.
- Ensured operational continuity, providing support during staff absences and peak workload periods.
- Facilitated smooth workflow by efficiently handling multiple administrative tasks simultaneously, prioritizing according to urgency and importance.
- Enhanced office efficiency by organizing and maintaining filing systems both digitally and physically.
- Managed incoming and outgoing correspondence, ensuring prompt and accurate delivery of information.
- Input data into spreadsheets and databases.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Reviewed files, records and other documents to obtain information to respond to requests.
- Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
- Utilized office management software to record and track student information.
- Processed incoming and outgoing mail and packages according to established procedures.
- Created and maintained detailed records of all field trips.
- Edited and proofread documents for accuracy and completeness.
- Compiled and analyzed data to produce reports.
- Edited documents to keep student information up to date.
- Monitored and tracked budgets and field trip expenses.
- Proficient in Excel, Word, Google Docs & Sheets
Office Assistant
Direct Drainage Inc
08.2018 - 06.2020
- Updated financial, customer and business records with accurate information each day, preventing data loss and keeping files current
- Administered physical and digital filing systems, keeping records well-organized and easily retrievable by team members
- Scheduled service appointments & installations on behalf of staff members to keep office operations smooth and efficient
- Routed agreements, contracts, and invoices through Quick Books
- Organized files, developed spreadsheets, faxed reports, and scanned documents
- Maintain AR/AP
- Maintained business records by updating customer information on all new and existing invoices
- Collected payments, issued receipts, and updated accounts to reflect new balances
- Offered diverse clerical support to office team members, including managing correspondence, answering telephone calls and tracking documentation
- Dispersed incoming mail to correct recipients throughout office
- Processed paperwork efficiently to support smooth office procedures
- Updated Excel spreadsheets documenting all information pertaining to the fleet of vehicles
- Answer phone calls and email inquiries using Microsoft
Office Assistant/Secretary/Front Desk
Suffolk Center for Speech
09.2018 - 07.2019
- Managed and anticipated clerical needs of company employees, including copying, faxing and file management
- Kept office records organized and scheduled and maintained patient information using Practice Perfect
- Client check-in and copayment/balance management. Handling of daily money and credit card intake
- Helped new and existing patients complete accurate actions such as the completion of forms and answering inquiries
- Maintained detailed administrative and procedural processes to improve accuracy and efficiency including patient intake information and input on Excel Spreadsheets, Daily Financial/payment journals. And daily therapist superbills for each patient
- Collected and verified all forms of paperwork on all new patients assisting in scheduling for the proper therapy
- Supported clerical needs of more than 5 Speech Therapists on a daily basis keeping them informed of their daily patient list and schedule, including taking messages, scanning documents and routing business correspondence
- Met incoming patients and their parents or aides with an professional approach and provided friendly, knowledgeable assistance
- Answered office phone and emails to schedule appointments, forward information and complete other inquiries from any of our 6 other offices
- Kept reception area clean and organized to offer positive first impression and safety to every visitor
Personal Assistant to the Chief Executive Officer
Women Owned Business Club
03.2014 - 07.2018
- Performed all general office duties
- Data Entry
- Answered phone calls and email inquiries solving customers queries
- Scheduled calls and meetings
- Record keeping of scheduled appointments
- Organized and attended meetings, including compiling all documents, reports, executive summaries and newsletters ahead of time
- Drafted reports, letters and emails per instructions
- Scanned important documents to send along with reports
- Prepared Daily reports using Microsoft Word
- Managed and reviewed filing and office systems
- Indexed correspondence according to alphabetical order
- Organized business documents in systematic order
- Filed paperwork, records and organized computer-based information
- Maintain appropriate filing of personal and professional documentation
- Typed petty expense reports, purchase orders and internal mail
- Executed basic banking and bookkeeping tasks
- Sourced and ordered office equipment and supplies
Education
High School Diploma -
Sachem High School North
Lake Ronkonkoma, NYSkills
- Social media knowledge
- Strong problem solver
- Business correspondence
- Appointment scheduling
- Accounts payable and receivable
- Administrative support specialist
- Organization
- Excel spreadsheets & Word Documents
- Professional and mature
- Google Sheets
- Data Entry
- Time Management
- File organization
- Positive attitude
- Organizing and categorizing
- Excel spreadsheets
- File maintenance
- Document management
- Documentation and reporting
- Spreadsheet creation
- Multi-line phone proficiency
- Spreadsheet management
Qualification
Suffolk County Civil Service Senior Office Assistant
Timeline
Office Assistant
Western Suffolk BOCES - James E. Allen Elementary
02.2024 - Current
Office Assistant/Secretary/Front Desk
Suffolk Center for Speech
09.2018 - 07.2019
Office Assistant
Direct Drainage Inc
08.2018 - 06.2020
Personal Assistant to the Chief Executive Officer
Women Owned Business Club
03.2014 - 07.2018
High School Diploma -
Sachem High School North