Jasmine Black
Elmwood Park,IL
Summary
Dynamic professional with a proven track record at Logaan Auto Collision, enhancing operational efficiency and client satisfaction through expert inventory and office management. Leveraged database management skills and a positive attitude to streamline processes, achieving significant improvements in workflow and customer service. Skilled in fostering vendor relationships and proficient in multitasking, I excel in fast-paced environments, driving performance and results.
Overview
6
6
years of professional experience
Work History
Office Assistant
Logaan Auto Collision
Chicago, IL
08.2023 - Current
- Delivered clerical support by handling range of routine and special requirements.
- Organized events and meetings to maximize capacity and keep event venues running smoothly.
- Created purchase orders and tracked invoices to avoid missed or delayed shipments.
- Scheduled and coordinated travel arrangements for office staff members.
- Prepared and edited documents to produce precise, accurate and professional communication.
- Assisted with budgeting and financial management to keep office operating within budget.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
- Purchased and maintained office supplies.
- Input data into spreadsheets and databases.
- Edited documents to keep company materials free of grammar errors.
- Managed incoming correspondence to enhance employee performance and reduce time spent on processing and responding.
- Monitored and tracked budgets and expenses.
- Coordinated and scheduled meetings and appointments.
- Edited and proofread documents for accuracy and completeness.
- Assisted with onboarding of new employees.
- Created and maintained detailed records of all office activities.
- Reviewed files, records and other documents to obtain information to respond to requests.
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
- Informed and supported business leaders through consistent communication and administrative support duties.
Independent Contractor/driver
Reliable Express Transportation
Aurora Il
10.2022 - 07.2023
- Introduced new methods, practices, and systems to reduce turnaround time.
- Trained new team members to apply best coding best practices and proper use of development tools.
- Analyzed user feedback to gather input and identify areas required for improvement.
- Gathered, organized and input information into digital database.
- Conducted regular reviews of operations and identified areas for improvement.
- Collected, arranged, and input information into database system.
- Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Delivered goods and products to customer on time and in excellent condition.
- Followed all relevant traffic laws and safety regulations.
- Communicated with customers to provide delivery updates and confirm delivery locations.
- Communicated with dispatchers and other personnel to coordinate transportation schedules.
- Obtained signatures from customers upon delivery of goods.
- Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Answered, scheduled, and responded to reservation calls at specific times and locations.
- Inspected vehicle before and after trips to identify maintenance needs and handle regular upkeep.
- Updated logs and tracking documents accurately and according to schedule requirements.
- Drove safely in various weather and road conditions to avoid accidents.
- Minimized liability by consistently following road rules when driving.
- Generated consistent referrals and repeat business by providing friendly and fast service.
Level 2 Associate/forklift Operator
Chamberlain Group/liftmaster
Addison, IL
08.2018 - 01.2022
- Generated reports detailing findings and recommendations.
- Collected, arranged, and input information into database system.
- Developed effective improvement plans in alignment with goals and specifications.
- Conducted regular reviews of operations and identified areas for improvement.
- Evaluated customer needs and feedback to drive product and service improvements.
- Observed packing operations to verify conformance to specifications.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Maintained database systems to track and analyze operational data.
- Gathered, organized and input information into digital database.
- Helped meet changing demands by recommending improvements to business systems or procedures.
- Frequently inspected production area to verify proper equipment operation.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Demonstrated leadership skills in managing projects from concept to completion.
- Unloaded materials and goods at designated locations for best project availability.
- Transported goods between warehouse locations according to shipment and storage needs.
- Used strapping and bracing techniques combined with proper balancing to prevent load shifting.
- Unloaded and stacked materials by raising and lowering lifting devices.
- Maneuvered forklift safely in congested and confined areas using Skill and Technique.
- Inspected equipment for defects and performed repairs or maintenance tasks.
- Coordinated with other lift truck drivers and production personnel to process orders efficiently.
- Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
- Operated forklift in compliance with OSHA guidelines and organizational policies.
- Communicated with floor managers to determine merchandise placement.
- Completed cycle counts and monthly inventory.
- Maneuvered forklift safely using appropriate load rates and maintaining clear visibility of work areas.
- Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
- Kept accurate records of materials moved within warehouse to quickly locate inventory and keep facility operating smoothly.
- Prevented waste when transferring materials between transport containers and processing equipment.
- Hooked tow trucks to trailer hitches and fastened attachments with hitchpins.
- Operated or tended automatic stacking, loading and packaging machines.
- Adjusted machinery and notified supervisors of malfunctions.
- Used equipment such as Type and Type to process excess materials and support recycling efforts.
- Drove equipment from one site to another to deliver tools and complete jobs.
- Promoted operational efficiency by maximizing loads on each transfer.
- Positioned lifting devices under, over or around loaded pallets or boxes to secure material or products for transport to designated areas.
- Turned valves and opened chutes to dump, spray or release materials from dump cars or storage bins into hoppers.
- Assessed equipment for damage, wear, battery life, and fluid levels.
- Weighed materials or products to record weight or other production data on tags or labels.
- Performed routine maintenance on vehicles or auxiliary equipment by recharging batteries, lubricating parts and refueling.
- Moved levers or controls to operate forklifts, lifting beams with swivel-hooks and hoists to transport and load materials.
- Operated transport vehicles and auxiliary equipment to move materials safely to and from target areas.
- Updated daily logs with production data such as weights, destinations, and delivery times to keep management current on team activities.
Education
High School Diploma -
Simeon Career Academy
Chicago, IL06.2010
Skills
- Inventory Management
- Supply Management
- Scheduling
- Database Management
- Invoice Processing
- Data Entry
- Proofreading
- Contract Preparation
- Office Administration
- Customer Service
- File Maintenance
- Bookkeeping
- Travel Coordination
- Calendar Management
- Mail handling
- Payroll Processing
- Prioritizing Work
- Resourceful
- Human resource laws
- Document Management
- Mail Management
- Relationship Building
- Social media knowledge
- Professional and mature
- Office Management
- Dedicated Team Player
- Performance Improvement
- Schedule Management
- Staff Management
- Vendor Relationship Management
- Positive Attitude
- Appointment Scheduling
- Language Fluency
- Verbal Communication
- Travel administration
- Technical Support
- Delivery Scheduling
- File Organization
- Travel Arrangements
- Record preparation
- Event Planning
- Report Development
- Scheduling appointments
- Time Management
- Social Media and Promotions
- Complex Problem-Solving
- Customer Relationship Management (CRM)
- Office Supplies Management
- Valid Driver's License
- Digital File Management
- Mail Sorting and Distribution
- Strong Problem Solver
- Scheduling Meetings
- Mail Routing
- Mail distribution
Additional Information
- I am a proven very reliable individual Dedicated to to exceedind in my work performance. Eager to learn new accomplishments.
Timeline
Office Assistant
Logaan Auto Collision
08.2023 - Current
Independent Contractor/driver
Reliable Express Transportation
10.2022 - 07.2023
Level 2 Associate/forklift Operator
Chamberlain Group/liftmaster
08.2018 - 01.2022
High School Diploma -
Simeon Career Academy