HANNIE MILLAN
Portland,OR
Summary
Capable of managing multiple tasks, prioritizing workload, and maintaining high levels of accuracy and confidentiality.Maintains organized office environments, supports executive leadership, and coordinates complex schedules. Experienced with virtual meeting platforms, knowledge of office management systems, and Google Workspace proficiency. Proven capability of communicating effectively with diverse groups, anticipating needs, and finding innovative solutions.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Office Assistant
School of Business Dean's Office
07.2024 - Current
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Expedited document processing with accurate data entry and timely filing.
- Increased customer satisfaction by providing professional and courteous front desk support.
- Contributed to a positive work environment by fostering open communication among colleagues.
- Prepared and edited documents to produce precise, accurate and professional communication.
- Assisted in financial tasks such as invoicing, expense tracking, and budget preparation to ensure accuracy.
- Created purchase orders and tracked invoices to avoid missed or delayed shipments.
- Organized events and meetings to maximize capacity and keep event venues running smoothly.
Front Desk Associate
College of Liberal Arts and Sciences at Portland State University
11.2022 - Current
- I interacted with customers and made sure to have good customer service
- Helped customers get to their meetings with the right people and guide them to where they needed to be
- Set up meetings
- Logged meetings
- Printed documents and files for staff, and sent out professional emails
- Great teamwork with my co-workers when working together
- Good communication
- Practiced professionalism and adaptability.
- Handled high-pressure situations calmly, maintaining professionalism at all times.
- Organized front desk area to maintain a professional and welcoming appearance for guests.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Assisted in training new hires on front desk operations, contributing to overall team cohesion and productivity.
Sales Floor Associate/Cashier
Top to Bottom
02.2022 - 09.2022
- I worked as a cashier who is in charge of money handling and used my basic math skills
- I verbally communicated with customers and attended them when help was needed while keeping an enthusiastic attitude
- Great teamwork
- Great communicator with everyone
- Organizational skills were integrated as I helped maintain a visually pleasing environment throughout the whole store
- I had deep knowledge on the products and inventory
- When working both positions, I used my adaptability skills
- Quick and easy learner.
- Assisted with inventory management, ensuring accurate stock levels and timely replenishment of merchandise.
- Provided training for new hires, improving their competency in sales techniques and store policies.
- Exceeded sales targets through effective product recommendations and upselling strategies.
Education
Bachelor or Arts -
Portland State University
Portland, ORCareer and Technical Education Center
Salem, OR06.2022
Skills
- Communication
- Adaptability
- Organization
- Customer Service
- Positive Attitude
- Time Management
- File Organization
- Dedicated Team Player
- Administrative Support
- Mail handling
- Excel spreadsheets
Certification
Excel Certification
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Office Assistant
School of Business Dean's Office
07.2024 - Current
Front Desk Associate
College of Liberal Arts and Sciences at Portland State University
11.2022 - Current
Sales Floor Associate/Cashier
Top to Bottom
02.2022 - 09.2022
Bachelor or Arts -
Portland State University
Career and Technical Education Center
Excel Certification
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