Gia Quyen Tran
Summary
Proven track record in enhancing customer satisfaction at Thanh Vi Restaurant, with a notable achievement of consistently securing over 15% in charge tips. Skilled in Microsoft Office and adept at fostering positive guest experiences through excellent communication. Demonstrated ability to solve problems and adapt in fast-paced settings, complemented by a commitment to team collaboration and a passion for learning.
Overview
3
3
years of professional experience
Work History
Server Assistant
Thanh Vi Restaurant
Brooklyn Park
10.2021 - Current
- Warmly greeted and seated guests, took orders, and served dishes and water with a great positive attitude.
- Consistently achieved above 15% charge tip percentage.
- Recognized by the owner for maintaining high customer satisfaction with great feedbacks.
- Handled and multitasked when having crowded customers
- Performed food preparation duties in a fast-paced line kitchen, such as cutting cucumbers, peapods and making dipping sauces, etc.
- Be able to handle problems when took wrong orders or customer change their minds, and some changing circumstances.
Algebra Tutor
Osseo Senior High School
Osseo, MN
09.2022 - 06.2023
- Increased student participation in class by creating interactive activities that promoted critical thinking and collaboration.
- Assisted students in improving their algebra skills, providing individualized attention and feedback to address specific areas of difficulty.
- Worked with classroom teacher to support progress by monitoring student growth.
- Developed engaging lesson plans tailored to the diverse needs of students, maximizing comprehension and retention of complex algebraic topics.
Education
Bachelor of Science - Statistical Science
University of Minnesota - Twin Cities
Minneapolis, MN05.2028
Skills
Knowledge of Mircosoft Office and computer in general
Great communication skills with a focus on customer service
Problem-solving, adaptability, teamwork in a fast-paced environment
Willing to learn, public speaking
Languages
Vietnamese
Native or Bilingual
English
Full Professional
Hobbies
Traveling, Cultural exchanges, Pilates, Volunteering at Local Church
Timeline
Algebra Tutor
Osseo Senior High School
09.2022 - 06.2023
Server Assistant
Thanh Vi Restaurant
10.2021 - Current
Bachelor of Science - Statistical Science
University of Minnesota - Twin Cities